Tenant Support

Tenant Support

JW Wood are here to support tenants and we will carry out repairs quickly and considerately. Please report repairs and maintenance issues as soon as possible and we will prioritise them based on how urgent they are.

Repairs can be reported email (lettings@jww.co.uk) or by telephoning our lettings team on 0191 383 0184.

Boiler pressure issues

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What to do if your power goes off

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How to bleed a radiator

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Condensation advice

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Water supply / leaks

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Durham City Council noise service

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Durham Constabularly Neighbourhood Policing

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Winter weather advice

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Durham County Council homepage

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Before you report a repair, check out our useful links to see if it could be easily fixed