4.7/5 Customer Service Rating. Based on 48 reviews.
Showing 48 Chester Le Street Reviews
Professional, caring understanding kept me informed all the way throughout the process. Thank you
Mrs Sheila Morrell
17th January, 2020
Although allocated an account manager, I was able to speak with anyone in the office, and they were always helpful
Mrs Ann Whittaker
10th January, 2020
Great service, kept us updated throughout our purchase
Trusted Customer
9th January, 2020
Returned phone calls
Trusted Customer
9th January, 2020
Excellent support and help taking away the stress. Great liaison with all parties
Trusted Customer
6th January, 2020
Very helpful staff ,nothing is a problem to them , pleasure to buy from them . Would highly recommend
Mrs Lynn Hampton
6th January, 2020
The service was 5 star - from Adrians valuation and fantastic photographs through to Jill, Tracey and Chloe’s communication from the office. Our house was at the lower end of the sales market but we never felt as though this mattered to Woods who always did their utmost to ensure our house sold. And it did - we had 3 offers at asking price and had sold within a week! Adrians photographs are outstanding and this is often what gets a potential buyer to call about the property. Woods also include a floor plan on the marketing communication which really helps. Great knowledge of the local property market - priced exactly right which we felt helped to sell it so quickly.
Mrs Claire Louise Boden
6th January, 2020
Good service and communication during sales process
Trusted Customer
6th January, 2020
Very professional. Everything done for you so less stress. Communication and updates were very good.
Trusted Customer
27th November, 2019
First class service particularly from Tracy Bowen, she kept me going after my first sale fell through. She really was the best and reassured me that it would happen and she was right. I really cannot thank her enough.
Mrs Marion Meacham
24th November, 2019
All staff very helpful
Mr James Hunter
24th November, 2019
Was responsive to queries ......Chester -le -Street branch was excellent. Tracey sorted an issue very quickly by doing a bit detective work.
Mrs Susan Whitehouse
20th November, 2019
Very good at the beginning of the process but it went on too long without much communication at the end. I was advised to contact the solicitor to find out what was happening, for example
Trusted Customer
20th November, 2019
Sold our house within days, excellent service, always kept up to date with viewings, feedback, proceedings etc
Trusted Customer
25th October, 2019
Yes I would recommend you again. Good service,
Trusted Customer
24th October, 2019
We had excellent service from beginning to end. Kept us informed all the way.
Trusted Customer
24th October, 2019
Excellent service from Tracy and the team. I was kept up to date and well informed. As I had to sell my late mum's property, Tracy dealt with the sale with compassion and empathy. I can't thank her enough for all her support during a difficult time. She was amazing!
Mrs Alessandra Young
24th October, 2019
Friendly, hard working team. Would recommend.
Mr Mark Bryan Roberts
21st October, 2019
J W Wood in Chester-le-Street provide a professional all round service.We were delighted with every member of the team we had dealings with. From day 1,when Adrian valued the property, to exchange we were frequently informed and updated in the sale of my mother's home. Infact, we missed Chloe's phone calls when the house was sold!!!
Trusted Customer
21st October, 2019
Professional and friendly team who kept me updated throughout.
Trusted Customer
21st October, 2019
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