4.7/5 Customer Service Rating. Based on 19 reviews.
Showing 19 Durham - Sales Reviews
The staff were friendly and always available to call and ask questions or get an update. Whilst I didn't use the suggested solicitor, they did come highly recommended.
Miss Antonia Clark-Adamson
24th October, 2020
Supported us with any queries we had (AnnStobbart especially)
Mr Jordon Herrington
6th October, 2020
J W Wood held together my chain throughout the Covid crisis. There were times when we thought things would fall apart and if it hadn't been for Woods they certainly would have done. This crisis has made me realise the value of a good estate agent. Constant communication, great negotiation and very responsive. Problem solving and recommendations of key tradespeople, proactive and knowledgeable. They earned every penny of their fee. Thanks to Ann and the team at J W Wood we have moved to our dream home on the terms originally agreed despite getting caught in a global pandemic. We're very grateful.
Prof J Steed
6th October, 2020
Worth every penny, staff are efficient and knowledgeable and just take the stress away with their abilities. I highly recommend j w wood Durham.
Trusted Customer
6th October, 2020
Excellent, professional service from start to finish. Really good communication throughout.
Trusted Customer
14th September, 2020
Will definitely recommend the Durham branch.
Trusted Customer
23rd July, 2020
Helpful and business-like.
Trusted Customer
22nd July, 2020
From start to finish felt in professional hands. Thank you to all staff.
Trusted Customer
22nd July, 2020
Excellent support throughout the sale from valuation to completion . Communication was brilliant and Ann was thorough, professional and friendly. I would recommend this firm without hesitation.
Trusted Customer
22nd July, 2020
Great service. Good communication.
Trusted Customer
22nd July, 2020
Fabulous professional service from when we first arranged to view properties right through to picking up keys at completion. They listened to what we wanted, ensured that they directed us to appropriate properties and assisted us when we had problems with OUR solicitor, even though that was beyond their remit.
Trusted Customer
21st July, 2020
We were kept up to date by Ann Stobbart without prompting, providing a link between the respective Solicitors.
Trusted Customer
19th July, 2020
Very helpful
Trusted Customer
19th July, 2020
Very good in arranging viewing even in return from lockdown. Geoff very helpful; Kelly was absolutely brilliant.
Trusted Customer
19th July, 2020
The sale of the property was managed during lockdown, but they still provided an excellent service. Ann kept me updated regularly. I would have no hesitation in recommending them.
Trusted Customer
19th July, 2020
Service was excellent. I was kept updated with progress of the sale.
Trusted Customer
19th July, 2020
The service provided by JWWood was excellent during the entire process of the sale of our property.
Trusted Customer
19th July, 2020
Friendly corteous and efficient. Kept us well informed..
Trusted Customer
12th March, 2020
Overall service was great. Easy to get in contact with members of staff at any time, as well as being able to call into a branch. As a first time buyer, I had plenty of questions and queries. All questions were answered and staff were always pleasant and happy to help with any request.
Mr Connor Watson
12th March, 2020
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