4.7/5 Customer Service Rating. Based on 39 reviews.
Showing 39 Durham - Sales Reviews
In the main you were very helpful. You found me a buyer very quickly. The long delays between my making an offer and completing were no fault of yours. I think you were a bit too kind about the buyer's solicitor, whose efforts caused both me and my buyer some anxiety.
Dr Elizabeth Coatsworth
10th April, 2021
From our initial enquiry, valuation, brochure/internet advert & viewings through to sale completion, we have received a first class professional service.
Trusted Customer
8th April, 2021
JW Wood were helpful throughout the process, Kelly in particular from the after sales team was very responsive to us.
Trusted Customer
6th April, 2021
Geoff was realistic when he suggested an asking price for the house. They sent suitable possible buyers but COVID complicated matters somewhat. Helen also kept us updated with appointments and feedback. Elaine, in after sales, was very helpful and chased solicitors who sometimes seemed to be dragging their heels. The downside was that the firm is expensive.
Trusted Customer
6th April, 2021
I have been a customer of J W Wood for almost 20 years (Durham Office) and I wholeheartedly recommend their professional and effective service to anyone looking to have their tenanted property managed or indeed sold (as they have done very recently on my behalf). All of the staff have been a pleasure to deal with throughout, efficient and most helpful at every turn. Thank you for all of your assistance over the years and best of luck for the future.
Mr J Bass
6th April, 2021
This has not been the easiest of moves, but Ann and her staff in Durham have worked wonderfully, coped with Covid restrictions, and were available with advice, to ensure that we reached a really successful outcome.
Trusted Customer
6th April, 2021
Amazing service, at every step of the way their communication was very good and they really helped us sell our house. From start to finish they did everything they promised to do and I could not recommend them enough.
Mr J Simison
6th April, 2021
Everyone was very pleasant but, even allowing for Covid-19, it should not have taken so long to sell a spacious house with such potential in one of the best areas of Durham,
Peter Burton
6th April, 2021
I highly recommend JW Wood and would definitely use them again. Ann Stobbart exceeded our expectations when it came to chasing up solicitors and making sure everything was moving in the right direction.
Trusted Customer
6th April, 2021
From the first contact to the sale being completed the staff were helpful and professional. The advice was welcomed and the whole process was very smooth. Good weekly contact from the staff meant we were fully informed at all stages of the sale.
Trusted Customer
6th April, 2021
very good, attentive and proactive.
Mr N Turner
5th April, 2021
Enjoyed my BTL purchase experience with Ms Gill keeping track of the transaction throughout the process. Thanks again to her and the rest of the team.
Kwex Bliss Property
5th April, 2021
JW Wood was very professional and responsive. They were very accommodating from a buyers perspective. The only niggle is that they could have brought buyer and seller into contact if both sides agreed to reduce on step in the Chinese whisper phone and reduce communication error.
Trusted Customer
4th April, 2021
Brilliant service jill could not do enough for us she goes upon and beyond to make everything perfect
Mrs Deirdre Stephenson
4th April, 2021
Great service throughout the sale.
Mrs Sue Lister
4th April, 2021
The overall service was very professional. They kept us well informed of the process of the sale.
Trusted Customer
3rd April, 2021
Kept in touch regularly and were always happy to be called for information or updates.
Dr David Buckley
3rd April, 2021
Fantastic service from Ann from start to finish.
Mr J J Marinan
3rd April, 2021
Returning calls promptly very good and keeping in touch with update was important. Samantha was always available to help with any issue.
Trusted Customer
3rd April, 2021
Friendly and helpful from the outset. What I liked about JW they took the house of the market and denoted it to be SSTC. The reason for this, I had offered with other agents, but the property remained OTM in the hope a higher offer would come in. That can be a nightmare when a mortgage application has been submitted then needing to amend the purchases price every time. Kelly kept me up to date with the progress of the chain, any further info I required she would get back to me in due course. She is an asset to your company.
Trusted Customer
3rd April, 2021
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Copyright 2021. All Rights Reserved. JW Wood Estate Agents. Company Registration: 02735239.
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