Dear Sir

I have just completed the purchase of West Park Coundon through JW Wood.I have throughout this process dealt with Joyce Maddison at your Darlington branch.

I myself have just taken early retirement, and I just wanted to convey my feelings on the whole process of my purchase, We as a nation have a reputation for complaining but while I believe that poor service should be noted I also believe that good service should be noted also.

I can honestly say that in all my life time dealings with hundreds of colleagues and customers in the business that I worked in Joyce Maddison is unquestionably  by far the best, efficient,and joyful person I have ever had the pleasure to have dealt with. Nothing is too much trouble for this Lady,she deals with every query and problem with the same bright and cheery manner, no matter how difficult or simple it may be.
She is a credit to herself and your Company,

I would be grateful if you could convey my sincerest thanks to Joyce. She has made our purchase completely trouble free  

Thank you

T Machin & Stephen Brooke