JW Wood Takes North East Gold at The Trusted Agent Awards 2026
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JWW Durham

Award Winning Estate Agents in Durham offering full-service property sales and lettings.

7 Old Elvet, Durham, DH1 3HL

Estate agents in Durham

Jonathan Wheeler

Sales Manager

Sarah Graham

Property Consultant / Accompanied Viewer

Julie Prendergast

Property Consultant

Nicky Hall

Property Consultant

Karen Lunn

Property Consultant

Denise Stephenson

Administrator

Google
4.8

Based on 655 reviews

Wendy Mabin

4 October 2026

So happy i used JW Wood to sell my home.. the service was exceptional from beginning to end. Tracy came to value the house, Denise and Julie were in contact at the beginning dealing with viewings and offers, then Dawn took over the account and was my constant support till the end… couldnt have wished for a better experience… 100 percent recommend for any one moving. Thank you ladies I appreciate all you did for me.

Business Response

Having four members of the team supporting you through the whole journey says everything about how much care went into your sale. We're so glad Tracy, Denise, Julie and especially Dawn made the experience as smooth as it could be, and thank you for recommending us so warmly.

4 October 2026

stephen saxby

28 September 2026

JWW and specifically Julie provided a fantastic service in the search for a new property, and in the ongoing negotiation and preparation for sale. Very responsive, clear communicatiom and very knowledgeable on the process to help, this is particularly important as we are overseas buyers.

Business Response

Thank you, Stephen. Julie will be really pleased to hear this – supporting overseas buyers does take that extra care with communication and timing, and we're glad she could guide you through both the search and the sale prep so smoothly.

29 September 2026

Bill Bastock

27 September 2026

Karen and the team were very helpful in and were easily contactable during the homebuying process

Business Response

Thanks so much, Bill. Being able to reach the right person when you need them makes such a difference during a purchase, and we're glad Karen and the team were there for you throughout.

27 September 2026

Jasmine Lupton

21 September 2026

Had the best experience with JW Wood Darlington when purchasing our first home. They are very reliant and efficient.

Business Response

It's lovely to hear your first home purchase went so smoothly with the Darlington team. Reliability and efficiency make all the difference when you're navigating something as important as that first step onto the property ladder. Thanks for letting us know how it went for you.

25 September 2026

Harry Morgan

17 September 2026

I am very sure that Julie is a great asset to JW Wood. From the time she picks up the phone, you can tell you’re speaking to a friendly, authoritative person. She explains situations accurately and your response is always accepted gratefully. As an elderly person, I am particularly pleased with the clarity of her voice.

Business Response

Julie's clarity and warmth really do come through, don't they? We're particularly glad to hear how well she communicates, especially as that reassurance matters so much when you're working with an agent. She'll be delighted to know her approach has made such a positive difference to you.

17 September 2026

Margaret Greenhow

14 September 2026

Wow that was quick! Their excellent service and communications got us an quick viewing of a house we wanted to buy and then pointed us in the right direction for solicitors, searches and everything else we needed to know about buying, all within a couple of days. We would recommend JW Wood to any house buyer out there.

Business Response

Getting you in to view quickly and then setting you up with everything you needed sounds like exactly how it should work. We're really pleased we could keep things moving at the right pace for you, and thank you for recommending us to other buyers.

14 September 2026

Qiaoyu Li

14 September 2026

Dealing with things very quickly and sincerely, which I like best!

Business Response

Being quick and sincere is such an important combination when you're helping someone with their property, so we're really glad that's what you experienced with us. Thank you for taking the time to leave such a kind review, Qiaoyu.

14 September 2026

Paul T

10 September 2026

As a buyer, JW Woods made the time to understand what we wanted, to make arrangements that suited us and to work quickly at the pace we needed. Thank you to Karen and the whole team.

Business Response

Karen and the team really valued getting to know what mattered to you, so it's lovely to hear that came through. Getting the pace right makes such a difference when you're buying, and we're pleased we could match what you needed. Thanks for trusting us with it, Paul.

10 September 2026

John Murray

9 September 2026

Excellent service from Karen and the JW Wood team. Talked us through the buying process as nervous first time buyers.⭐️⭐️⭐️⭐️⭐️

Business Response

Thank you, John. Karen and the team know how daunting it can be as a first time buyer, so we're really pleased they could walk you through each step and make it feel manageable.

11 September 2026

June Bell

3 September 2026

Very helpful explained everything in detail very friendly, pleasant nothing was to much trouble tnx nick

Business Response

Thank you so much for your kind words, June. We're delighted to hear that Nick looked after you so well and made sure everything was clearly explained. We really appreciate you taking the time to share your experience. The JW Wood Team

7 September 2026