JWW Chester Le Street
Award Winning Estate Agents in Chester Le Street offering full-service property sales and lettings
Estate agents in Chester Le Street
Peter Scott
3 December 2025
Very good service. Arranged viewings and answered as many questions and possible. The guy at the viewing was very helpful and professional. Very good.
Thank you for your kind words! We're thrilled you had a great experience and found our team helpful and professional.
3 December 2025
PAUL YEOMAN
2 December 2025
Good comms. Professional approach. Helpful and friendly.
Thank you for your feedback! We're glad you found our communication, professionalism, and friendliness helpful.
3 December 2025
john c
2 December 2025
Great experience from the team at JW Woods Chester le Street. Extremely helpful at all times and made sure I was kept up to date with all developments. Made the whole sale and purchase issue easy and their experience is excellent. Can't thank them all enough from the stat to the end of the process - they made it seamless. Many thanks Team, !!
Thank you so much for your kind words! We're thrilled to hear our team at JW Wood Chester-le-Street made your sale and purchase seamless and kept you well-informed throughout the process.
3 December 2025
Dani Winter
4 November 2025
Really efficient service from the start. Felt like we were given good advice and our property was marketed well.
A lovely review thank you and we are delighted you were happy with the service you received.
4 November 2025
SNEEZA 2760
31 October 2025
Vicky and all the team have been Amazing from start to finish, always available when needed. Could not recommend enough!
Thank you for your wonderful feedback; Vicky and the team will be glad to know their support throughout has been appreciated.
2 November 2025
wendy taylor
30 October 2025
Excellent service at Chester-le-Street branch. Initial contact with Adrian who produced great photos/video and sale particulars on our house. We very quickly received viewings for our house, and were given followup feedback after the viewings. Very friendly service and excellent communication throughout, particularly from Vicky. Very professional! Many thanks for selling my house!
Thank you for your wonderful feedbackāAdrian, Vicky, and the Chester-le-Street team are thrilled to have provided excellent service and communication throughout your sale!
31 October 2025
judith
20 October 2025
I would highly recommend J W Wood estate agent. The staff were brilliant. Everyone I came into contact with was friendly, polite and yet still professional. They answered any questions I had and kept me up to date throughout. Nothing was too much trouble for Vicky and her staff.
Thank you so much for your recommendationāVicky and the team are delighted to hear they could make the process seamless and keep you well-informed every step of the way!
20 October 2025
Ian Littlewood
2 September 2025
Excellent service from JW Woods, especially Vicky who helped us along the way and keep us informed with the information we needed to know, Brilliant and Thank You.
Thank you for your excellent review! We're delighted to hear that Vicky and the JW Woods team provided brilliant service and kept you well-informed throughout the process.
3 September 2025
Gemma Baker
1 September 2025
I would highly recommend jwwood estate agent. The staff were amazing and couldn't help enough. All lovely and work very hard. Nothing was to much trouble. I'd recommend them to anyone.
Thank you so much for your glowing recommendation! We're thrilled to hear our team went above and beyond to make your experience seamlessāyour kind words mean the world to us!
3 September 2025
Stephen Littlewood
29 August 2025
Vicky Milligan at JW Wood was super helpful in the sale of our late Aunts bungalow. She took care of the stressful stuff for us. Many thanks
Thank you for your kind words! We're thrilled Vicky could make the process smoother for you during such a challenging time.
31 August 2025
Pamela Greaves
28 August 2025
Fantastic service by Vicky and staff at J W Woods at Chester-le-Street. Everything smooth and professional. Many thanks
Thank you for your feedback! We're so glad Vicky and the team provided smooth and professional service.
31 August 2025
helen Bates
23 August 2025
Amazing professional service from all the girls. Kept me up to date with everything, via texts, emails, phone calls. Vicky was my main point of contact. She was amazing, helped with any questions or concerns I had. Agreed sale went smoothly and is now in the hands of the conveyancing dept, who seem just as good.
Thank you for your kind words! We're thrilled to hear you had such a smooth experience with Vicky and the team, and weāll ensure the conveyancing department continues to provide excellent service.
24 August 2025
Julien Mouli-Castillo
5 August 2025
We recently sold our property with JW Wood. The experience was as smooth as a house sale can ever be. The team had great communication throughout (including when people were on leave). We felt well supported in all aspects of the process. Having to conduct the sale remotely from the other end of the country is was great to know the team had our back. Chloe and Caitlin in particular were both outstanding!
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that the process went smoothly and that our team, especially Chloe and Caitlin, provided the support and communication you needed.
5 August 2025
Cliff Routledge
4 August 2025
From our house going live on the various property web sites we had a firm offer to purchase within 6 days which was accepted the next day. Vicky Milligan and Chloe Rodgerson have kept us informed of progress and details in a friendly and professional manner. Thank you.
We are very grateful for the positive review and are pleased that both Vicky and Chloe were able to offer you a great service.
5 August 2025
Andrea Dawson
10 June 2025
very professional service all round
Thank you for your kind words!
10 June 2025
Merle Terblanche
19 May 2025
Incredibly polite, courteous and honest team of staff. All matters dealt with efficiently and promptly. Definitely had our best interests at heart and dealt with us on a personal level. Vicky Mulligan and the team, thankyou very much for all your hard work and quick responses. You have all contributed to our journey with JW WOOD. Would definitely recommend them.
Thank you so much for your wonderful review! We're thrilled to hear that Vicky and the team were able to assist you efficiently and with a personal touch. Your kind words mean a lot to us, and we're so grateful for your recommendation. It was an absolute pleasure supporting you on your journey with JW Wood.
20 May 2025
Joanne Blackwood
15 May 2025
I found dealing with JW Woods in my purchase and later sale an easy and straightforward process. They are friendly and efficient. I appreciated the regular updates on the local property market too. A big thank you to Vicky Milligan at the Stanley office who guided me through both transactions, keeping me informed and updated. All staff I encountered at JW Woods were great. Thank you to you all.
Thank you for your wonderful review! We're delighted to hear that Vicky and the team made both your purchase and sale smooth and straightforward. Your kind words mean so much to us, and weāre thrilled you found our updates helpful. Wishing you all the best.
15 May 2025
Abbie Dimmock
8 April 2025
Great support and guidance from start to finish quick and efficient! Vicky was great at keeping us updated the whole way
A lovely review thank you - we shall be sure to pass on your kind comments to Vicky at our Chester le Street office.
8 April 2025
Corinna Fairley
1 April 2025
An excellent and professional service provided by the team when purchasing our home. Iām so pleased that the seller chose you,. Abbie was excellent chasing up the other side and corresponding between both partyās keeping us informed along the way. Thank you very much for all of your time and efforts. š
Thank you so much for your kind words and for taking the time to share your experience with us. Weāre thrilled to hear that you were pleased with the service you received during your home purchase. Itās wonderful to know that Abbieās dedication and communication made such a positive difference throughout the process. She always strives to ensure everything runs smoothly, and your feedback means a great deal to her and the entire team.
2 April 2025
India Stoker
31 March 2025
Thank you for the 5 star review! Wishing you all the best. JWW Chester le Street.
31 March 2025
Julie Thornton
17 March 2025
Couldn't fault the staff at JW Wood at Chester-le-Street for their help with my purchase and keeping me updated on progress
Thank you for a positive review of our Chester le Street team. We hope you are very happy in your new home.
17 March 2025
Alison Gilderoy
4 March 2025
I am sharing my experience of dealing with JW Wood Estate Agents, Chester le Street as a recent vendor. I cannot fault the service I have been given from the initial contact and valuation of my property to the speedy reaction once it officially went on to the market. From the start, each member of the team I came into contact with were approachable and friendly, gave me excellent advice and comprehensive information relating to the property market in general in the area where I live. Staff have also provided step by step assistance through the process. This has all gone to prove that I made the right decision in putting the marketing and selling of my property in to their very capable hands. Communication has been excellent and I delighted to confirm that my property has sold very quickly - subject to contract, of course!
What an amazing and detailed review, thank you! We really appreciate the feedback and we are sure our team at Chester le Street will love reading your comments.
4 March 2025
Marcelo
28 February 2025
We had a great experience, they were all very helpful and we had quick and efficient assistance in this process.
Thanks for leaving our Chester team a review. If we can assist in any way please let us know.
28 February 2025
Hannah Rose
13 February 2025
Had a wonderful experience with jw wood on our first house purchase, everything was sorted by Chloe and was done very quick,all questions we had were answered quickly and efficiently
Great to hear you got a great service from Chloe. Wishing you all the best!
13 February 2025
J
11 February 2025
Had a Brilliant experience with JW WOODS in Chester le street. Dealt with Chloe & Abbie throughout the sale of my house. They were amazing, keeping me updated in all areas . What lovely lasses. I would definitely recommend JW woods in Chester le street . Had the best ever time selling my house with this lovely team helping me. Thanks loads
What a lovely and positive review thank you. We are grateful for the recommendation and it was a pleasure working with you.
11 February 2025
ian parkin
21 October 2024
Kept up to date with all viewings, and on the 3rd viewing an offer was made which we accepted,house only been up for sale for 3 weeks, brilliant.
Thank you for your review, it is very appreciated.
27 November 2024
Toni
3 October 2024
Weāve found ourselves dealing with a number of estate agents recently and I can honestly say JW Wood has been the best by far. So efficient and keeping us updated. Vicky was so pleasant and truly made us feel cared for in the process. Such a smooth process.
Thank you for your review, it is very appreciated.
27 November 2024
Eiluned Cutter
13 September 2024
Have had a really good experience: very helpful in guiding you through the process and good with communication and keeping you up to date. My agent was great with keeping in touch and getting things done!
Thank you for your kind words and great review - it is very appreciated.
14 October 2024
Ann Inch
29 August 2024
I have just sold my house through JW Wood estaot agents I cannot recommend them highly enough they made the transaction so easy and Vicky and her team were always ready to help which for me was a bonus, so if you are thinking of selling JW Woods are the agents to use
Thank you for your great review!
14 October 2024
Bev Jones
26 August 2024
Pleasant, friendly staff who couldn't do enough to help us when buying our home.
Nina Bainbridge
2 August 2024
After valuations from a few estate agents we decided to go with JW Wood as we liked the way they worked and made us feel about going forward with our sale. Vicky and Abbie have been in constant contact to arrange viewings and keeping us up to date with everything including statistics of our property on Rightmove. They have been amazing getting our property sold
Thank you for your great review!
16 August 2024
alan brown
20 June 2024
Good customer care and easy to contact anytime
Thank you Alan. It was good to get so many offers on your property and we hope you and Angela will be happy in your new home.
28 June 2024
paul lumsden
18 June 2024
I would definitely recommend jw woods for selling your property was such a pain free process...they give me a good valuation price to sell and a cheap price to pay on completion...Tracy was great and kept in touch throughout and all the other team were great..I would use again no questions
Thank you for your great review!
16 August 2024
Audrey Mattless
12 June 2024
Put our property on the market through JW Woods and can honestly say the service has been first rate . Staff extremely helpful throughout. Jill has dealt with our sale and has kept us informed at each stage of the process. Would highly recommend JW Woods to anyone looking to sell their property.
Thanks for the great review Audrey. Jill was delighted you were happy with her work. It was really satisfying to get a couple of offers at the asking price so quickly. Your beautiful home fully deserved it.
21 June 2024
Fiona Sutherland
30 May 2024
J W Woods Chester Le Street have been fantastic. We bought our house through them over 20 years ago and it's been an absolute pleasure dealing with the lovely Tracy Bowen now when we are selling our house. Tracy was amazing when we were buying and has been fantastic now we are selling. She has a fantastic memory and wealth of experience. She's honest and straight to the point. She also has an amazing memory and remembered us. A real gem with outstanding customer service. All the staff are lovely but particular thanks to Tracy and best wishes for retirement x
Thank you for your great review!
16 August 2024
Stuart Logan
24 May 2024
Excellent service from the Chester le Street team when it came to selling our house, would.highly recommend.
Thank you for your great review!
16 August 2024
malcolm howe
20 May 2024
Whilst completion may be a little way off we have had the sale of our property agreed and very quickly. JW Wood have been very professional throughout from the day we called in to the Chester shop to set up the sale, to the visit by Adrian for the valuation and photography, and to the accompanied visits of potential buyers which we were always advised of in advance and also any outcome/feedback afterwards.
Mel Rudkin
16 May 2024
First class professional service, from a first class company. A very big thank you to Adrian, Tracey, Jill and Chloe.Thanks again.
Thank you so much Mel. We were all so determined to make this dream move happen for you and Ann. Your buyers have got a great home too. We are all excited and pleased to help and wish you all the best for the future.
24 May 2024
Ian Dawes
16 May 2024
All of the staff at JW Wood in Chester-le-Street have been so professional and helpful. My property is now sold subject to contract. Hopefully everything will go smoothly from here. The team have always been ready to share their experience and in particular Jill has been great. Sheās kept in touch and the level of communication has been just as I had expected. Whenever I contact Jill, Chloe and the rest of the team, they have been so friendly and positive in their outlook. Best wishes to you all. Thanks again. Ian
Itās been a real pleasure working with you in the sale of your lovely bungalow Ian. As you say, we hope it goes well through to completion, and thanks for your great review, which is much appreciated by the whole team here.
24 May 2024
emily barrett
15 May 2024
Absolutely amazing service , sold out house within 1 month nothing was too much great bunch of ladies would defo recommend and use again if needed
Thanks for the great review Emily. Your property generated lots of interest and itās been a pleasure handling the sale.
24 May 2024
Midhun Mohan
25 April 2024
Customer approach and way of dealings is more than expected. .We are happy for the service provided so far. Consultant Chloe Rodgerson is very polite and good š
Great to see we exceeded expectations Midhun. Iām sure youāll be very happy with your purchase too.
24 May 2024
Phil Courtney
19 April 2024
Excellent service by the whole team, in particular Tracy Bowen and Amanda Killops - thanks again!
Gary n Shelley Wales
27 March 2024
Excellent service all round. Great communication and constantly on the ball regarding the sale of the property. We would highly recommend using JW Wood as your estate agent. Tracy managed the sale throughout and was such a great support.
Lisa Brown
20 March 2024
We are currently selling my mumās house and the service that we have received so far, from Chris and then Chloe has been exceptional. Friendly, professional and extremely responsive. I couldnāt pick fault if I tried!
Thank you for your kind words Lisa.
3 April 2024
Deborah Hogg
23 February 2024
Very efficient, sold my house in days. Accessible and happy to help. Lots of communication with Jill Gowland and nothing was too much trouble. Very pleased.
Thank you for sharing your experience and for your kind words.
10 May 2024
pamela campbell
3 February 2024
Weāve just purchased a flat for my parents using this great estate agency. They have been very responsive from the initial enquiry through to negotiation of our offer. Special thanks to Chris for showing us around and giving us loads of information. My father said, āthatās how you sell a propertyā! Jill Gowland was great getting us over the line with the offer and kept us well informed and prompt with the documentation. We also dealt with Chloe when setting up the viewings and she was also really good. I think the whole Chester le Street team are exceptional.
Hi Pamela, thank you for sharing your experience and the 5* review you have left us.
10 May 2024
Scott Dawson
31 January 2024
Tracy was a pleasure to deal with! Very quick to action and kept us informed every step of the way!
Hi Scott, thank you for the 5* review.
10 May 2024
Brian Johnson
30 January 2024
We have had an excellent experience so far. The staff are friendly and keep you well informed. They are making what can be a stressful nerve racking process straightforward. Thanks Brian & Gordon
Thank you for sharing your excellent experience with us.
10 May 2024
Rachael Louise
28 November 2023
Jill and Tracy were both extremely helpful in assisting me with my first time buyer home purchase. Everything was explained clearly and all emails were replied to in a timely manner. They made the process so easy for me and assured I knew what I needed to submit. Thank you both!
David Orange
1 November 2023
Very helpful staff especially Chris who showed me around the property and Jill Gowland who is overseeing the purchase
Susan Farnsworth
17 October 2023
Very professional friendly service I would recommend woods to everyone, they kept me up to date with my sale of my house every step and also sent me properties which may have been of interest .
Thank-you for your 5* review, its very much appreciated.
9 November 2023
lilian Bowes
13 October 2023
Absolutely fantastic team
Thank-you for your 5* review, its very much appreciated.
9 November 2023
Alison Milotay
28 September 2023
Very pleased with the service we have received from J W Woods. Feedback received on every viewing with information given on the prospective purchasers. Property sold within 2 weeks. I would definitely recommend them.
Thank-you for your 5* review, its very much appreciated.
9 November 2023
Lynne Murphy
5 September 2023
Very friendly professional estate agent who has kept us informed with weekly updates. Would highly recommend
Thank-you for your 5* review, its very much appreciated.
9 November 2023
Beverley Hunter McEwan
22 June 2023
Really friendly service, great, quick communication and so easy to work with. We're buying a property with JW Wood, our only regret is that we didn't sell our current property with them.
Thank you so much for your kind words! Its much appreciated
6 July 2023
Helen Widdowson
25 May 2023
Good service professional and polite at all times . Would be happy to do business again in the future.
Hi Helen, many thanks indeed for providing such a superb 5* review about the service you have received. Your comments are very much appreciated.
8 June 2023
linda robson
28 April 2023
Thank you to chloe and the team sale in two weeks so pleased
Hi Linda - many thanks indeed for providing such a superb 5* review about the service you have received. Your comments are very much appreciated.
8 June 2023
Sean Atkinson
28 April 2023
Thank you for the 5* review Sean - much appreciated.
8 June 2023
Stewart Paine
26 April 2023
Current in the process of purchasing our new house which is advertised by JWWoods at Chester le Street.The staff have been exceptional,Tracey Bowen has been our point of contact very helpful,polite and professional very prompt on follow up calls and a wealth of knowledge someone who obviously enjoys and excels in her work.Would recommend these agents.
Thank-you for your kind words and 5* review Stewart, its very much appreciated.
11 May 2023
Kaz Bell
19 April 2023
Chloe and the team were exceptionally helpful and polite. Would certainly recommend Woods to prospective sellers/buyers
Thanks for the 5* review, weāre very grateful.
3 May 2023
Melanie Sables
20 March 2023
First class service from the Chester le Street team.
Thanks for the 5 star review. It was a pleasure working with you.
27 March 2023
Darren Turnbull
15 March 2023
Decided to sell our home through Woods and what a great service they provided. The customer service is truly outstanding with constant communication and updates via phone calls, emails and texts. Chloe and the team at chester le street have been fantastic and kept us updated every step of the way. Highly recommended five star service, thank you.
A huge thanks from Chloe and the team. We really appreciate your review thank you.
27 March 2023
Kym Thompson
14 March 2023
Very efficient so far, excellent service from Chloe in the Chester-Le-Steet branch. Thank You
We are delighted you are happy with our service. We are always here if you need any additional help.
27 March 2023
Cath Barrett
10 March 2023
Just started the buying process, good communication and very friendly
We're here to help every step of the way. Any problems please let us know.
27 March 2023
Tim Ong
9 March 2023
Early days in the process, with a fair way to go to completion, but so far a big thumbs up for Chloe and her team. Professional, courteous but with a friendly demeanor. Also a high street presence, a must for me who loathes 'talking' to robots on line.
We love the review thank you! Special thanks from Chloe for the 5 stars.
27 March 2023
Jane Stewart
4 March 2023
Cannot praise this team enough - from start to finish they were marvellous: kind, polite, engaged, patient, on-the-ball and obviously kept one another informed. No matter who you spoke with at the Chester-le-Street branch, they knew our current circumstances. Their advise was also invaluable in preparing the house, showing it to prospective buyers and with the sale. Would like to make specific reference to the after-sales team. When signing up to JW Wood I hadn't understood the value of this service - I do now! When solicitors weren't communicating, Jenny kept both sides of the sale informed and because she was able to speak with all the solicitors, as well as the buyer/ seller, she could gauge whether there was anything to worry about. Her experience also meant she could tell us what was 'normal' - when you sell your home after a couple of decades, that's helpful. She called reguarly to keep us updated. She was my go to person with any queries because I knew I'd get a speedy, polite and well informed response. This service was worth every penny.
Wow what a detailed review! Our sincerest thanks for the time it must have taken to leave this review and our team are made up with your comments.
27 March 2023
Vicki Bonner
25 February 2023
Thank you to the sales team for providing a great service. Tracy's fantastic communication and professionalism and Chris with his amazing knowledge of the property we viewed. Thank you for your help so far. Mr & Mrs Marchant
Dear Mr & Mrs Merchant, thank you for your kind words and 5* review. It's great to know you have experienced our wonderful 5* service.
6 March 2023
Deborah Donnelly
22 February 2023
Found our home through this estate agents. Lovely girls in office. Especially Jill and Chloe. Thank you.
Hi Deborah, thank you for your review. We will make sure Jill and Chloe see your comments.
6 March 2023
Philippa Bell
4 January 2023
Great service from Tracy - she was very professional and knowledgeable and gave great, friendly advice
Hi Philippa - thank you for your review and kind words about Tracy.
27 February 2023
Jimmi Nicholls
3 January 2023
We've been dealing with Tracy whilst negotiating the purchase on a property. And she's been quite frankly amazing. Thank you so much for all of your help - putting in extra work for us over the Christmas and New Year period. THANK YOU!
Thank you for your kind words and glowing 5* review.
27 February 2023
Julie Sowerby
13 December 2022
I can not recommended JW Wood enough, they have been excellent so far throughout our selling process Adrian was very quick to come and value the house and get it to market. Tracey has bee excellent at keeping us updated on every viewing. Tracey is very professional and has kept us informed at every step so far, and after only a couple of weeks we have a sale agreed. During a very stressful time everyone involved has made the process much easier to deal with. 5* service
Dear Julie, thank you for taking the time to leave us a review. Your kind comments about valued members of our team will be passed along.
27 February 2023
Matt Batey
17 November 2022
Helpful every step of the way, can't fault them.
Dear Matt, thank you for your kind words and a wonderful 5* review
1 December 2022
Louise Lockwood
7 November 2022
The staff were very friendly and helpful. Whenever I needed to call there was always someone in to help answer any questions I had.
Dear Louise, thank you for your 5* review, it is very appreciated.
1 December 2022
Jane Stewart
3 November 2022
After seeking quotes from three estate agents we decided on Woods because we had used them before but we were also impressed by their sensible market strategy and strategic planning to selling our home. Once on the market the Team were friendly, efficient and effective in their interactions with us and also with our buyers. We were kept up to date at all times and with helpful notes / texts. We were not faced with non-essential or standard emails - all communication was meaningful to our situation. I cannot speak highly enough of the Team at Chester le Street. They demonstrated all the skills you want from a business and particularly when responsible for such a normally stressful process. They gave us confidence that they were all on top of our situation and gave speedy, clear, cogent explanations at all times. We couldn't have asked for a better experience.
Thank you for your kind review Jane, best wishes.
1 December 2022
Shaun Dalton
7 October 2022
Fantastic communication from our 1st contact regarding the property sale to bid being accepted. Tracy has been great and really helpful. Thank You Shaun & Gemma
Nicole Renehan
4 October 2022
JW Wood have been excellent to deal with during the initial phase of the house purchase. Really prompt responses form the whole team. Tracy Bowen was particularly helpful and was just what I needed as proceeding through what can be an anxious stage of the process of house buying and securing the home that you want. Many thanks to the team.
Jim Mccall
24 September 2022
Tracy Bowen and her team at woods made everything very simple for us to purchase our property can't thank them enough
andy pitt
20 September 2022
Was a pleasure dealing with JW Wood in the purchase of a property for my Mother in Law. In particular, special thanks to Tracy, who kept us fully informed throughout and in a very timely manner. We highly recommend them. Many thanks.
Helen Potts
11 February 2022
Very very helpful. Cannot do enough for us. Guiding us through selling buying and everything in-between.
Thank you very much Helen. Iām delighted the team have made such a good impression so quickly in the sales process.
15 February 2022
Matthew Falconer
16 September 2022
Managed to sell my flat in 3 days. Very impressed overall.
Hannah okeefe
15 September 2022
I've had a brilliant experience dealing with Tracy Bowen and the team! Tracy has supported me every step of the way and has been on hand to answer all of my questions. The process has been really smooth and I couldn't have asked for better service! Thank you.
Robert Sullivan
10 September 2022
Excellent service by all the team at the Chester le Street branch of JW Wood. They managed to secure 17 viewings for us (including 2nd viewings) in a short space of time which resulted in an acceptable offer being received. The ladies in the office were very good in keeping me updated as to viewings and the feedback from viewings too. Cannot fault them and would definitely recommend them
James Jobling
8 September 2022
Amazing Service From JW WOOD A Special Thank You to Chloe A Real Star Performer āļøāļøāļøāļøāļø
Kate Hartley
1 September 2022
I have just purchased a home through Jw wood and I must say they are so helpful, Tracy B handled the negotiations brilliantly, and I was over the moon with how quickly she returned my calls and kept me updated with the processes I would definitely recommend JW wood to anyone.
Thanks for the positive feedback Kate and the kind recommendation. Tracy is vastly experienced and negotiating a purchase is definitely one of the most rewarding parts of the job! We look forward to helping you all the way through the process.
2 September 2022
suzanne boyd
30 August 2022
The level of care and customer service was second to none. Tracy looked after us completely from initial telephone call right through to making an offer on our dream home and beyond. Adrian was great too, at showing us around the property and answering all of our questions. Would highly recommend!
Thank you so much Suzanne. You have bought a great property which Iām sure you will turn into a fantastic home. Adrian and Tracy really appreciate your comments and wish you all the best.
2 September 2022
Harriet Cansino
27 July 2022
Really smooth and easy process so far - have been dealing with Jill who was very informative and helpful throughout!
Thank you Harriet. Jill appreciates your comments.
17 August 2022
Cameron Mcewan
26 July 2022
What a great Company. Speedy replies, accommodating for multiple views. Lovely staff.
Thanks for the great review Cameron. Welcome to Chester le Street and we look forward to getting you moved in as soon as we can.
28 July 2022
keith turnbull
22 July 2022
Brilliant and exceptionally fast with no issues I would definately recommend these as we had dealt with other estate agents who previously took 6weeks to get done what Chloe Rodgerson had done within a day of purchasing a propperty. I Would 100% choose to deal with this estate agents over any other.
C Reynolds
21 June 2022
JW Wood have provided a fantastic service when I sold my home. A normally 'stressful' time has been made so much easier thanks to the amazing support from Tracy, Chloe and Adrian. Thank you guys!
Itās been great working with you Conner. All the best for your new adventure in Australia!
17 August 2022
angela hamilton
18 June 2022
Thank you for the 5 star review. Much appreciated.
27 June 2022
Mark Fairbank
18 June 2022
We are buying a propery through JWW, and Tracy has been an absolute star. We have contacted her several times and she is always happy to help.
Thanks for your review Mark. Tracy has been with J W Wood for many years and takes great personal pride in helping our clients at every opportunity.
17 August 2022
Attribute Flooring
1 June 2022
First class service from an excellent agent! We would like to say a huge āThank youā to Tracey Bowen for being highly organized, proactive and professional in the sale of our property. We really appreciated her prompt, friendly response to any of our queries which led to our house being sold within the week. Highly recommend.
Thanks Kevin. Our job was made a lot easier because your house and gardens are amazing! A great result with a happy buyer too! Thanks for your recommendation.
17 August 2022
Jen Norman
28 May 2022
Lovely people, professional and friendly service. Tracy in particular is very helpful, thanks!
Thanks for your kind review Jen. Tracy was delighted with your comments.
17 August 2022
Joanne Crawley
28 May 2022
We have always used j w wood as they offer friendly and professional advice and offer excellent service, from first point of contact they are helpful, polite ,very caring and try their very best for you which is why we highly recommend them and wouldnāt waste time using another agent .
Thatās a great review Joanne. Repeat business and recommendations are the best compliments we can hope for so thank you for your kind comments.
17 August 2022
Joshua Thompson
11 May 2022
First time buying and nothing but good things to say. Chloe goes above and beyond a really great help.
Thanks Joshua. Looking forward to getting you moved in to your new home.
17 August 2022
Chris Roughley
9 May 2022
We would definitely recommend JW Wood Estate agents. Chloe could not have helped us more and nothing was a bother to her. Great, friendly customer service
Thanks Chris. Chloe has a great reputation and was delighted to read your comments.
17 August 2022
Josh -ua
7 May 2022
Brilliant. Once they knew what I wanted and where they did everything they could to help. Currently still in the process but everything so far has been top notch. No complaints just praise.
Thanks Josh. Itās always great to match a buyer up with their ideal home and itās a great property youāve bought. Hope we can get you moved in soon!
17 August 2022
Anne McAuslan
4 May 2022
All the staff at JW Wood Estate Agents have been very helpful and professional during our recent house search and purchase and we would happily recommend their services.
Hi Anne. Thanks for the kind review. Great to finally secure a property for you in your ideal location, where we know you will be very happy!
17 August 2022
Neil Trodden
4 May 2022
Great working with Jill Gowland and the team at JW Wood. It's a nerve wracking time in this market trying to find a property and when you do, you worry that something might be overlooked and you miss out. Not with JW Wood, they've been so efficient with gathering information and helping us get our offer in taking a LOT of stress out of the process. It's been a pleasure - you'd do well to consider using them to sell and buy your home.
Thatās a great recommendation Neil. Thank you so much. Hopefully not too long before you can get into the new place and get settled in. All the best from all of us at J W Wood.
17 August 2022
Monika Kumar
26 December 2018
I'm on with buying a property right now through J W Wood at Chester-Le-Street. Both Tracy Bowen and Chloe Rodgerson at this branch are absolutely the very best. Truly helpful, very informative and knowledgeable about their properties and the area. They've been doing this for years so they are true experts and everything they do you can tell the difference. Because of them (and Chris the Company Viewer) it's been ever so easy to view, discuss, offer and move forward with the purchase! They've got absolutely everything under the one roof so to speak, so getting mortgage advice has also been extremely easy. THANK YOU to Tracy and Chloe and Chris. The loveliest people you could ever meet.
Monika thank you for your exceptionally kind words, which you know mean the world to Tracy, Chloe and Chris. Itās always an absolute pleasure to work on your behalf.
17 August 2022
Dav Kumar
30 May 2017
What an absolutely FANTASTIC , friendly, supremely efficient and very very professional team at J W Wood's. These guys and gals have been in the area for decades, they've been together as a team for that time as well! They're very much a part of the County Durham scene. Ingrained in the local communities, well established and extremely knowledgeable in all things to do with buying and selling property. Gosh, what they don't know isn't worth knowing. Extremely happy to use them and always happy to hear from them. Genuinely, if you want a first class professional service you do not need to go anywhere else. Happy to expand upon my comments if needed. These are the true leaders!
Hi Dav. Thanks for your wonderful review. Itās a real compliment to receive such kind words from yourself and from Monika, particularly as you develop fantastic properties, and know the business inside out.
17 August 2022
Anthony Hughes
26 April 2022
Our 3rd time using J.W Wood in Chester-Le-Street. Always fantastic service from Adrian, Tracey and Chloe. Honest and straight forward, couldnt ask for more
Thanks Chris. Great to see you come back to us again and hopefully will work with you again in the future. All the best from all of the Chester le Street J W Wood team.
17 August 2022
Martin Lee
22 April 2022
Many thanks to Chloe, Tracy, Jill and Adrian for all the work they put in to helping us sell our house. Can't fault the service, especially considering how busy they were dealing with all the queries. Highly recommended to anyone looking for an estate agency in Chester-le-Street.
Thanks Martin it was a pleasure working for you. 40 viewing requests and 18 offers within a week! A great result and a real testament to your property! All the best in your new life abroad, from all of us at J W Wood.
17 August 2022
Nadine Robinson
20 April 2022
Honestly couldnāt recommended these enough! Jill has been amazing so far & Tracy is always so lovely when I call in & get through to her. Theyāre both so welcoming whether itās via phone email or in person.
Thanks Nadine. This is very much a āpeopleā business and Jill and Tracy were absolutely delighted with your feedback.
17 August 2022
Nicole Heslop
15 April 2022
JWWood have been Fantastic with the help and support of purchasing our soon to be new home! Myself and partner have been dealing with Chloe Rodgerson from Chester le street Branch who has been very supportive and thorough with us. Chloe has kept us updated with continues contact through out. Thank you for being very polite and kind! We are very excited for this next chapter! š
Thanks Nicole. Chloe is a very genuine and caring member of our team so your kind words were really appreciated.
17 August 2022
Alex Rowan
8 April 2022
JW Wood is always very professional and helpful. Chloe and Tracy have always been so friendly and polite when I have communicated with them regarding purchasing a property. Chris has also been amazing when showing us around properties. Great customer service by the team!
Your comments are much appreciated by all the team here at Chester le Street Alex. We look forward to handing you the keys to your wonderful house.
19 April 2022
Shiraz Rana-Rahman
7 April 2022
Outstanding service from JWW. A huge special mention to Tracy who was incredibly helpful and transparent through the entire process and guided me through step by step, clearly going above and beyond. Your support was much appreciated.
Thank you Shiraz. Tracy was delighted to agree this purchase for you and we are sure you will make this a very special home.
19 April 2022
Carl Chapman
28 March 2022
Chloe is always helpful, efficient and cheerful when she rings or you call her. John the Viewer is also extremely knowledgeable and helpful. Woods are a great estate agent and I will happily buy or sell property with them again in future. Great service, thanks.
Many thanks for the kind review Carl. Chloe and Chris are great assets to J W Wood and really appreciated your recommendations.
7 April 2022
Ross Carr
15 March 2022
Great service from all of the team, especially Adrian and Chloe. Have been very attentive, knowledgeable and got our house sold quickly, above the asking price!
Clare Turner
23 February 2022
Professional team, from Chris who showed us around the property to Jill in the office who kept us updated and guided us through the process, as well as Adrian the Manager. Friendly, professional; and knowledgeable team. Would highly recommend them.
Thanks for your comments Clare. As recommendations account for so much of our business, itās great to hear you have been so happy with our team.
9 March 2022
Rebecca Cowie
16 February 2022
Purchasing our dream home through JW Wood. Very thorough estate agents. Prompt and efficient when answering questions and have both parties (buyerās and sellerās) best interests at heart.
Thanks for the review Rebecca. Great to help people get their dream home, so hereās hoping for a quick completion!
9 March 2022
Sophie Dickinson
10 February 2022
Chloe at J W Wood at Chester-le-street was absolutely fab. Kept us up to date each step of the way. Hopefully the rest of the sale will go as smoothly.
Thank you Sophie. Chloe was delighted to get a purchase sorted out for you, especially on such a lovely house.
15 February 2022
joan robson
28 January 2022
Throughout the process of selling a house with J. W. Woods I have experienced very professional service. Tracey has kept me up to date regularly, and been very friendly and reassuring. I appreciated the regular text updates on viewings.
Thank you for the 5 star review. We look forward to working with you again in the future.
31 January 2022
Judith Stoker
13 January 2022
Everyone I have spoken to at JW Wood has been professional as well as helpful and supportive and they have made the process of marketing my house and finding a buyer stress free. The communication has been excellent and quick, nothing has been any trouble to them.
What a wonderful review - thank you very much and our team will be delighted to read your comments.
31 January 2022
eleanor dance
13 January 2022
Would definitely recommend JW Woods - Chloe in particular was a massive help and went above and beyond to help me. She was extremely professional and made the entire experience more positive for me!
Chloe was delighted to read your review - many thanks for taking the time to leave just a a positive review.
31 January 2022
Andrew Cable
24 December 2021
JW Woods estate agents, they have been all the above from the get go!! Tracey look after me and explained things very clearly.
On behalf of Tracy and the team thank you very much for the 5 star review!
31 January 2022
Samantha Revell
22 December 2021
All the staff at JW Wood are extremely friendly, competent and will do everything in their power to help you achieve your dream. Tracy is currently handling our purchase, we cannot thank her enough for going above and beyond. She is extremely proficient and prompt to reply to emails/telephone calls and nothing is ever too much trouble. I would highly recommend anyone who is considering buying/selling a property to use JW Wood if possible as they are absolutely brilliant.
A very detailed and lovely review - thank you from all of us at Chester le Street.
31 January 2022
Ged FoTy
7 December 2021
Busy selling my fathers house through jw wood in Chester Le street and Iām very impressed with the service Iāve received. Chloe in particular has kept me fully informed on every step of the way, explaining the processes and procedures clearly. Her manner has been friendly and helpful throughout.
Chloe is a very experienced negotiator and never disappoints with providing a first class service. Its because of reviews like this that it all makes it worthwhile so thank you.
31 January 2022
Grant Smith
27 November 2021
Professional and swift service. Jill Gowland and her team kept me upto date throughout - looking forward to Christmas in our new home! Would certainly recommend.
Thank you for the review Grant. Thatās a great property you have bought and Jill was happy to help you getting the deal done.
29 November 2021
Sonia Bloomfield
24 November 2021
Recently purchased a property and Chloe at Chester le street branch was absolutely fantastic. She was very helpful, friendly and professional. Kept me updated every step of the way. An asset to the company.
Thanks Sonia, Chloe was very proud to see your comments and we all wish you the very best in your new home.
29 November 2021
Dionne Grant
24 November 2021
Cant express enough how impressed i am and continue to be with the service provided by all at the J W WOOD Chester le Street branch. Absolutely fantastic customer service and support offered throughout the process of buying and selling and the staff ensure to make what can often turn into a stressful time a very pleasant experience. Highly recommend this estate agents.
Thank you so much for your kind review Dionne. We were delighted to get your house sold and secure the house you wanted within such very tight deadlines.
29 November 2021
Liam Hawkins
22 July 2021
Excellent service by the team at JW Wood Chester Le Steet branch. As first time buyers, we were made to feel very comfortable throughout the whole process and would definitely recommend. In particular, Samantha was very helpful and kept us very well informed.
Considering you have only just recently secured your first home we are particually grateful for you finding the time to leave us such a nice review. Many thanks and we hope you enjoy your new home.
23 July 2021
Ash Canvin
13 November 2021
Really fast service from valuation to the house been advertised was a couple of days. Once it sold Tracy was fantastic at keeping me up to date almost daily so I knew how things were progressing. Very happy with my decision to sell with woods.
Great working for you Ash and delighted you have been pleased with the service from Tracy and the team. All the best in your new home.
29 November 2021
James R
11 November 2021
From our initial meeting with Adrian, who carried out the survey and valuation, and took all photographs to enable a superb presentation, then dealing with Chloe and Tracy who handled everything whilst maintaining a good sense of humour, we have received a very professional service. Highly recommended.
Thanks for your review and recommendation James. It has been a pleasure working with you in selling such a fantastic property!
29 November 2021
Kristy Shelley
20 October 2021
I have been in the process of purchasing a property with the girls at JW wood and with Chris who has shown me around a couple of properties. I canāt praise them enough. Chris is fabulous and really knows his stuff and is friendly and welcoming every time you see him. The girls at the office have been so responsive and lovely and have kept me updated each step of the way. I canāt praise them W ouch I would definitely give them a 5* review.
Hi Kristy. Thanks for such a great review. Chris was so pleased with your comments. His job is such an important role in the house selling process and we are delighted to have Chris working for us.
29 November 2021
Jason Lewins
20 October 2021
Great service all round. Chris is very friendly and informative for the viewings. Could not fault JW Wood.
Thanks for the review Jason. Really pleased to have been of service to you. Youāve picked a great house and Iām sure youāll be happy there!
29 November 2021
Alan Summerbell
19 October 2021
I was very impressed with the professional service I received from this company whilst selling my property in Chester le street. Their advertising strategy is excellent so they found me a buyer quickly . Sales consultant Tracey Bowen is very efficient and kept me fully informed throughout the process.
Thanks Alan. Pleasure to be working for you again. We do feel our marketing strategy gives us an edge in getting the best for our clients, so your comments are very much appreciated. Tracy was particularly pleased to get the sale secured for you.
29 November 2021
Geoff Simmonds
18 October 2021
Very helpful and kept in the loop throughout. Especially Jill who is helping to maintain our sanity during our prospective move from France.
Hi Geoff. Thanks for the Five Star review which is much appreciated. Itās certainly much harder for you moving from France, so Jill is really pleased to have helped you.
29 November 2021
LINDA HORNER
30 September 2021
Really impressed with JW Wood throughout the process of buying our bungalow. Nothing was too much trouble from wanting to view the property a number of times to answering our queries of which there were many. Special mention and thanks to Gill Anderson in after sales without whose help and support as our contact and intermediary with the sellers and solicitors I doubt we would have completed when we did - thank you Gill so much.
Thanks for your brilliant review Linda. A special thank you from Gill who does such an amazing job in our after sales department. Enjoy your new home you have bought a very special bungalow and we are sure you will be very happy there.
29 November 2021
Jennifer Petch
16 September 2021
Fabulous as always, that's why we keep coming back!
Thank you Jennifer. It is especially pleasing when our customers return to us so your review is valued greatly.
29 November 2021
Carole Ray
16 September 2021
Brilliant service from a very thorough valuation by Julian to both Tracey and Chloe based in Chester Le Street branch.They kept us updated regularly and the property sold within 2 weeks. Will certainly use again.
Thank you Carole. Itās been a pleasure working with you and your property was a great addition to our portfolio.
29 November 2021
Edward Weatherburn
16 September 2021
I always expected buying my first home to be extremely stressful, but Tracy made it as easy as it could have been so far. She has been extremely helpful to me as a newbie, she was very responsive to my endless questions and concerns. A huge thank you to the staff at JW Wood Chester-le-Street.
Thanks for this review Edward. Tracy really does enjoy helping people through the whole process, so she was particularly pleased that you found her experience so helpful. All the best in your new home!
29 November 2021
Veronica Feargrieve
24 August 2021
Highly recommended The whole team from Woods estate agents Chester le Street to sell your home, they were very helpful and professional and kept us up to date with viewings etc, and most of all keeping me calm, thank you⦠Mr & Mrs Feargrieve
Hi Veronica, Our team were delighted with your lovely review. Thank you for being so accommodating as we bombarded you with so much interest in such a short space of time! We wish you all the best in your new property.
31 August 2021
Christopher Mason
18 August 2021
I recently purchased a house through JW Wood Estate Agents. Their service was amazing, from first contacting them, to completion. They were always warm and friendly, while also remaining professional. Chloe Rodgerson in particular was exemplary. She had great understanding of my situation and worked hard to make the process as transparent and smooth as possible. I will definitely continue to use JW Wood in the future.
Hello Chris, Thank you for your kind review regarding your recent house purchase. It was a pleasure to help you and I do hope we can be of further assistance to you, your family or friends at some point in the future. In the meantime, Iām sure you will enjoy your new home!
31 August 2021
Ellis McGuire
11 August 2021
I experienced nothing short of a first class service from the JW Wood team during the purchase of my first home, which, I would like to add, wasn't the easiest of processes! I felt extremely reassured throughout and was always impressed with the friendly yet professional advice given. I am especially grateful for Gill's assistance throughout, an absolute diamond and a pleasure to speak to. I would also like to thank Chloe, who again, was an absolute pleasure to speak with. Would highly recommend JW Wood!
Thank you so much for taking the time to leave us such a great review Ellis. Gill and Chloe will be especially pleased that their efforts helped you secure your first home. We wish you every happiness there.
13 August 2021
Emma Huntley
3 August 2021
Very recently dealt with Tracy from the Chester Le Street branch agreeing a purchase, the seller lived on the opposite side of the world. Tracy was very efficient and managed to secure the property for me quickly, responded to emails/calls quickly. Thanks Tracy and JW Wood!
Thank you Emma. Hope the legal process goes through quickly for you and look forward to handing you the keys soon.
13 August 2021
Tricia Bell-Atkin
28 July 2021
Although early days in my purchase I could not fail to be impressed with both Jill and Tracy. The way they have shown friendly yet professional approach and service, always keeping me informed and aware of progress etc. Thank you both.
We have everything crossed that everything goes smoothly. Remember if you have any questions please do not hesitate to get in touch.
3 August 2021
Peter Mcbride
27 July 2021
Excellent service from all at the firm. very helpful and efficient throughout particularly as the house I was viewing was unoccupied.
Hi Peter, many thanks for taking the time to leave a review for our Chester le Street office. Its always encouraging to read positive feedback.
3 August 2021
Hannah Goudie-Hunter
18 July 2021
We have had a wonderful, stress free, efficient and friendly service from Woods and would definitely recommend them. Communication was excellent throughout and the process was quick and easy.
Hi Hannah, just a quick reply to say thank you very much for the review and we really appreciate the feedback. All the best.
27 July 2021
Philip Kay
22 July 2021
Dealing with JW Wood as a buyer, they are very professional, diligent and responsive. All of our requests were dealt with very quickly and we are confident they will help push everything through as quickly as possible.
Many thanks for the 5 star review and your kind comments for our team.
23 July 2021
KELLIE SHANKS
20 July 2021
Fab service and really responsive to all queries I had. I would highly recommend JW Woods in chester le street for making me feel very comfortable in my purchase. Thanks again ladies.
We were very pleased to read your kind words and it makes us glad that you were offered great customer service from our Chester le Street office.
23 July 2021
mark Robinson
17 July 2021
Excellent work from Vicky and Chloe everything sorted so quickly and professionally
Thats great to read. Many thanks for the review.
23 July 2021
Nick Singleton
14 July 2021
JW Wood have been fantastic from the start. Very professional and informative. Adrian created some great quality marketing content that helped sell our home really quickly and Chloe has been brilliant at working on our behalf & keeping us informed (and calm) throughout the process. Highly recommend.
Many thanks for leaving a thorough review, our team were delighted to read your comments.
23 July 2021
Tracy Maudsley
5 July 2021
We cannot fault the service from JW Wood & Tracy Bowen in particular. From making the initial enquiry through to our offer being accepted Ms Bowen has made the whole process easy & herself available for any queries we have had. We would highly recommend them.
Thanks for your review. Tracy and her colleagues appreciate your comments and hope you enjoy living in your new home. Please stay safe.
8 July 2021
Tony Weetman
19 June 2021
Very highly recommended. Everyone at JW Wood was helpful and enthusiastic, and they responded rapidly to all details in the sale. Also they obviously have a lot of local knowledge and experience which has been invaluable.
Thank you Tony for the review. We are very pleased that you had a great experience dealing with our Chester le Street team.
3 July 2021
Kerry Nelson
17 June 2021
Amazing and professional service from Tracy, she has been fantastic at keeping us up to date with the progression of our sale. Tracy made the process so easy for us. We couldnāt thank her enough
What a fanastic review. Tracy was delighted to read your comments so thank you very much for taking the time to leave your feedback.
3 July 2021
Tomasz Ligudzinski
17 June 2021
JW Wood and Tracy Bowen in particular have been really helpful from start to finish. Always kept in touch and made sure everything went smoothly. Would seriously recommend.
On behalf of Tracy thank you very much for your lovely review.
22 June 2021
Carol Donnelly
15 June 2021
Helpful, professional and friendly service from all the team at Woods. Helping through a very stressful time. Tracy Bowen is my usual point of contact and she is excellent at keeping me informed and calm. Thank you
We have passed your comments on to Tracy and we know she will be delighted to ready your kind words.
17 June 2021
Andrew Holtham
15 June 2021
Very pleasant and professional service from all at JWW Chester-le-Street office, from knowledgeable viewings to super responses especially from Chloe R.
Hi Andrew, thank you for the great review.
17 June 2021
Carly-Marie Cheeseman
14 June 2021
I dealt with Chloe Rodgerson from my first point of contact and she was absolutely brilliant, very professional and quick at responding to any calls or emails. I would definitely recommend this agency to anyone looking to buy or sell, it is not often you get such a great service. I don't often write reviews but felt this was worth a post.
And your review is truly appreciated. All our staff try their hardest to offer the best service they can and when we get reviews like yours it makes it all worthwhile.
17 June 2021
Jayne Mirfin
28 May 2021
I can honestly say that we have been nothing but impressed by the level of service we have received from the JW Wood team at the Chester-le-Street branch in the sale of our property in under a week of being marketed. Not only have all of the team been exceptionally friendly and professional, but Adrian has been very generous with his time in advising us on properties to buy. I have dealt mostly with Tracy, who has extremely supportive in helping us with important decisions, but equally, all of our contact with Vicky, Chloe, Jill and Chris has been an absolute pleasure. I would recommend them to everyone.
Once again a success story made possible by team effort and great communication between all parties. Many thanks for the great and detailed review which our team truly appreciate.
7 June 2021
Yvonne Strong
23 May 2021
I highly recommend using J W Wood as they offer a truly professional and friendly service. Vicky and Tracy have been wonderful and helped me to find and secure my gorgeous new home. They are always there at the end of the phone to answer any queries and have been so efficient throughout. Thank you!
Thank you very much for the 5 star review. Vicky and Tracy will be delighted to read your kind words.
7 June 2021
Carole White
19 May 2021
This JW Wood team helped sell my previous house. Adrian Siddall professional from the start. Chloe Rodgersonās help and reassurance along with Tracy Bowen was outstanding. I was so happy to be dealing with the friendly yet professional team again in buying my new home. Vicky Robinson has been so pro active and helpful. Thank you all
Looks like this sale was a real team effort with everyone playing their part. Thank you for leaving us a great review and we look forward to working with you again in the future.
23 May 2021
Linda Horner
7 May 2021
Couldnāt ask for more. Vicky Robinson has been very helpful and professional throughout our dealings to buy a bungalow. Any queries have been dealt with quickly and her communications has been exemplary. Well impressed with the level of service provided. Thank you Vicky.
Many thanks for a great review. Vicky will be very pleased to read your kind comments.
12 May 2021
Barry Round
2 May 2021
"Quality Service " Very pleased with the service from JW Wood. Adrian was very professional the day he come to our house to value our property and take photographs.Vicky and all of the staff in the Chester le Street branch can't do enough to help and will go the extra mile.Would highly recommend this company.
Thank you for your review. Adrian, Vicky and the team our encouraged by your kind comments.
7 May 2021
Jody Cravagan
26 April 2021
We've had excellent service from this estate agent. Tracy Bowen, in particular, was brilliant. Very understanding of our needs and guided us as to what we needed. Definitely recommend
Jody, many thanks for your comments. Tracy is greatly encouraged by your kind remarks and we thank you in advance for any recommendation you make. Please keep safe.
30 April 2021
melanie king
25 April 2021
From start to (the almost finish of selling our property) JW Wood have been excellent. They have been professional, they have kept us updated in terms of buyers and the ongoing progress during the sale process. Their customer service has been great, from the start, taking time to fully inspect the house, taking photographs and the sale aspect which has exceeded our expectations. We have had very regular communication from the Chester le Street team and cannot fault them. Would highly recommend JW Wood to anyone thinking of buying or selling a property.
Hi Melanie, many thanks for both the review and recommendation. Everyone at our Chester le Street office tell us that you were a pleasure to work and we hope to cross paths again in the future.
27 April 2021
Giselle Dudley
23 April 2021
Would highly recommend J. W Wood. Tracy very professional/efficient and superb at calming you down when things get intense. Chris also for his expertise showing round potential properties.
Giselle, thanks for your review. Tracy and Chris appreciate your kind comments. Please stay safe.
27 April 2021
Natassia Charles
12 April 2021
I am only half way through my sale so to speak but my experience with JW Wood Chester-Le-Street has actually been wonderfully pleasant. Not even in just one aspect, their communication overall has been second to none. I would like to specially mention Tracy Bowen. She was such a delight to speak to and took the time to stay behind a few minutes, on good friday, after going back and forth, just to tell us that our offer had been accepted. Truly customer service driven
Thank you so much for the review. We have passed your feedback on to Tracy and her colleagues and we know they will be delighted to read your kind words. Many thanks.
15 April 2021
Julie Wake
12 April 2021
Highly recommend using J W Wood. They have been super efficient throughout and a very friendly and helpful team. Great to be able to pick up the phone and speak to real people and not just a machine. Thanks to Tracey and Chloe and everyone else for everything you have done to keep things moving smoothly
Julie thanks for your review, Tracy and Cloe are committed to providing a quality service and it is very encouraging to them when a client takes the trouble to write a review. We are grateful and please stay safe.
15 April 2021
Danielle
10 April 2021
Tracey and vicky kept us up to date with everything that was happening. They were excellent help and kept us informed with everything to help us buy our first home
Danielle, thanks for your review. Buying for the first time can be a daunting experience and we are pleased that Tracy and Vicky were able to help. Hope you enjoy your new home and please keep safe.
12 April 2021
Gill Dinning
10 April 2021
Friendly, speedy and professional service from the team, Tracy and Chloe keep you updated every step of the way. Fab service and would highly recommend.
Gill many thanks for your review, Tracy and Chloe make a great team and are greatly encouraged when a client takes the trouble to write a review.
12 April 2021
Dan Dodd
27 March 2021
Second time weāve used JW Woods, customer service is second to non with Tracy and Chloe orchestrating our sale perfectly. Theyāre always happy to help and keep you up to date on sale activities - professional and personal in equal measure. All round great service.
Dan, our team at Chester le street were delighted that you came back to us many thanks and stay safe.
30 March 2021
Igor Sleahtitchi (A&A)
23 March 2021
Definitely I will recommend JW Wood, 5 from 5. Great team work!
Igor thank you for your kind comments which we have passed on to our team in Chester le Street. We hope your sales proceeds to completion and please keep safe.
26 March 2021
Paula Dixon
22 March 2021
We had a great experience with JW Wood from start to finish. Tracey and Adrian were the first people we dealt with then after sale it was Kelly Mahoney at Durham office. I spoke to Kelly every day pretty much (nightmare for her!), she was always very helpful and more proactive than our solicitors! Would highly recommend.
Paula, thank you for your review. Tracy and Adrian supported by Kelly aim to provide a quality service and are encouraged by your kind comments. We will always be grateful for any recommendations. Once again many thanks and stay safe.
23 March 2021
Jonathan Alderslade
12 March 2021
Great service from Tracy at Chester le Street helping us in our search for a new home, she went out of her way to help us find the perfect home
We are so pleased that you found the perfect home and as equally pleased that Tracy was a big part of helping you. Thank you for the review and we wish you all a happy future in your new home.
21 March 2021
Ian Hillery
24 February 2021
Always attentive to questions and kept good communication with regular updates
Communication can come in a variety of methods including calls, emails, instant messaging etc. But what is most important is that it is consistent and beneficial. Many thanks for taking the time to leave a review.
1 March 2021
Kay Carrick
23 February 2021
JW Woods Chester le Street have been outstanding during my recent house sale. Their professionalism and dedication to ensuring customer service that is second to none has been at the forefront of the whole experience. Adrain ensured that our property was valued and marketed going the extra mile to ensure this was done swiftly with a real personal approach and was happy to answer any questions I had. The sales staff have been fantastic arranging viewings and feedback. A huge extra THANK YOU must go to Chloe who has dealt with my property and ensured that with her enthusiasm, professionalism and knowledge of the industry the sale is in the best possible position to proceed to completion. All of my questions were answered and I was made to feel at ease in what can be a stressful situation. My only hope now is my dream property is marketed by J W Woods as I would be delighted to deal with the branch as a purchaser. I would not hesitate to recommend the team to anyone.
Chloe was delighted to receive and read your review thank you. We are always taking on new properties and we would be equally delighted if we can help get you moved to the house of your dreams.
1 March 2021
Beverley Attle
22 February 2021
Hi Beverley. Thank you for taking the time to leave us a review. We are delighted that you were happy with our service. All the best.
24 February 2021
Ethan Lowery
17 February 2021
JW Wood have been excellent from start to finish. Adrian and Jill have helped make the process as easy as possible, highly recommend!
We have passed your feedback onto Adrian and Jill. Many thanks for taking the time to leave your review. Keep safe.
21 February 2021
dan hopper
17 February 2021
We can't thank Gill Anderson of JW Wood enough, for the support she has gave us through a really difficult 6 property chain sale. Gill kept us in the loop all the way through, and went above and beyond by contacting and chasing other sellers and solicitors. Thank you Gill.
On behalf of Gill and the team a huge thanks for leaving a generous five star review. Sales co-ordination can be a challenge with even small chain sales so we are delighted that despite circumstances she was able to exceed your expectations.
21 February 2021
Karen Hind
16 February 2021
Hi Karen, we just wanted to say a quick thank you for leaving a 5* review. Every review is of great benefit for our team and reenforces the need to provide the best service we can.
21 February 2021
Heidi Marriott
13 February 2021
Hello Heidi, thank you for your 5* review. Our team at Chester le Street really appreciate and are encouraged when a client takes the trouble to send a review. Many thanks and stay safe.
15 February 2021
Paul Duffy
11 February 2021
Good service throughout the process.. Friendly, understanding and professional. Our move was delayed several times due to problems further down the chain but Gill Anderson was particularly good at maintaining contact and keeping us up to date. As in many things it is the personal touch that is so important.
Hello Paul, thanks for your review. We appreciate your kind comments which encourages Gill and her colleagues. We hope you will be happy in your new home. Once again many thanks and stay safe.
15 February 2021
Debra Jackson
11 February 2021
Brilliant throughout the whole process of selling our house and buying a new property. The agents were professional, knowledgeable and also had a personal touch. Chloe was very responsive and looked after us in terms of viewings and offers then once offers had been accepted Gill kept us in the loop with everything that was happening in the chain. We were in a really long chain that had many issues and delays along the way which was of no fault of JWWoods. I do feel however that Gill went above and beyond to try to resolve these issues and hurry others along in the chain that she was praised by our solicitor also. Would recommend and use again.
Hello Debra, thank you for your 5* review. It can be very difficult when there is a long chain and I am pleased to note that Chloe and Gill were able to help during this difficult time. They will be encouraged by your kind comments, many thanks and stay safe.
15 February 2021
Dawn Mordue
10 February 2021
I have been in the process of buying a house from jwwood for the last 6 months , it's been a very trying time , I was lucky enough to have gill anderson with me every step of the way and I can honestly say, hand on heart I really couldn't have done it without her . She is an absolute credit to your company , she goes way above and beyond with her clients . I will certainly reccomend gill and your company. Dawn Mordue
Hello Debra. Thankyou for your 5* review. It can be very difficult when there is a long chain and I am pleased to note that Chloe and Gill were able to help during this difficult time. They will be encouraged by your kind comments, many thanks and stay safe .
12 February 2021
J H
25 January 2021
Couldn't fault Adrian and JWW. Very responsive when we needed a quick valuation and was happy to give advice on any questions asked
Jonathan, thank you for your review, Adrian is a long established director but still enjoys the encouragement your comments provide to him and his team . Once again many thanks and stay safe
26 January 2021
John Painter
25 January 2021
We asked JW Wood to handle the sale of our property, and had good, efficient and supportive service from a team of people who knew what they were doing and understood the local property market and customer baser. They also had empathy with you as the vendor. Very pleased with the service we got from them.
Hello John, thank you for your review. We have a very experienced team in Chester le Street and it really encourages them when a client takes the trouble to send a 5 star review. We at JWW are very grateful.
26 January 2021
Elle-lea Hall
23 January 2021
Woods have been fantastic start to finish especially Tracey who has gone out her way to help make the purchase as smooth as possible. She was very prompt replying to emails and calls.
Hello Elle-Lea, thank you for your review and your kind comments about the service you have received from our Chester le Street office. Tracy is a long term and experienced negotiator and it is very encouraging to her and her colleagues to receive your comments which we have passed on. It really makes a difference to the team so once again many thanks and stay safe.
25 January 2021
Jane Robson
18 December 2020
Absolutely fantastic service, Gill was just fantastic and was in contact all the time to keep me up to date with information. Would definitely use Woods again
Thomas Fletcher
27 September 2020
Excellent viewing
SJ W
30 July 2020
All of the staff have been so professional and extremely friendly throughout the whole process. I dealt mainly with Tracy in Chester le Street and Samantha in Durham and both have been outstanding and took the majority of the stress out of the whole process. I would highly recommend this estate agents.
Allen Shaw
19 February 2020
Very helpful office staff particularly Chloe in dealing with a viewing and offer made on a property.
Helen Williams-Robbrecht
9 January 2020
Marion Worthington
29 December 2019
Brilliant service from all the team when selling my house especially Tracey Bowen who kept me going when my first sale fell through. I really could not have asked for more from them. I will definitely recommend them to anybody thinking of selling.
andrea emerson
9 December 2019
Great service, great communication, cant Thank Tracy, Chloe, Adrian and Kelly from the Durham office enough for their time. Moving house is one of the most stressful things I've done and they really helped me, absolutely would recommend them and use them again. Thanks again guys have a lovely Christmas
Alessandra Young
18 November 2019
Exceptional service from Tracy and team. I would highly recommend JW Wood Chester-le-Street. Very professional and extremely friendly. Thank you so much.
Peter Cowell
16 November 2019
Charlotte Parsloe
22 October 2019
Very friendly and professional team at JW Wood Chester le Street branch who did everything they could to sell my house and keep me up to date on a regular basis. Tracey and Chloe deserve a big thank you for getting me through the stressful process of selling my house. Great service. Well done.
Ian Gillespie
21 October 2019
Excellent service from Adrian and the team in the Chester-le-Street branch and when an offer was accepted the marvellous Christine took over. Wouldn't hesitate to recommend them and would happily use them again
James Purvis
21 October 2019
Fantastic Agency. Very helpful with answering my first time buyers questions and made sure I didn't miss anything out during the process of purchasing my first house.
Jill Jeffery
20 October 2019
Everyone we dealt with was friendly, courteous and efficient. They were a pleasure to deal with.
Reagen Clarke
15 October 2019
Brilliant service. Have kept us up to date with everything. David Warnaby, Tracey Bowen and Kelly Mahoney have been brilliant thank you very much!
Kathy-jo Corsbie
1 October 2019
Carol Mcallister
7 September 2019
Ian Doyle
10 July 2019
A Pleasure to deal with We were moving after 35 years in the same house, and trying to find another home was far from successful. However, we eventually found a property for sale via JW Wood. From the first contact with the Chester le Street office, all the staff were a pleasure to deal with. Every time we had a query, or needed to arrange another visit, they were friendly, professional, and showed genuine interest in our situation, and went out of their way to help. We finally got our new home, late June, and a big thanks to the Wood's team for all their help, it really did help reduce the stress!
Stevie Bump
17 June 2019
Flawless customer service and smooth transactions. Recommended.
Christopher Morton
3 February 2019
Having previously used the services of JW Wood in the purchase and subsequent resale of my Father in Lawās flat, some three years later. They couldnāt have been more helpful and proactive. So when we decided to review any downsizing options, their help and honest evaluation of our situation helped us to come to the conclusion that, for the foreseeable future at least, we were better placed where we currently live. However we would certainly use their services again should we need them.
Sarra Clift
17 December 2018
Adrian and his team where simply fantastic. They were professional and courteous at all times. From the initial appointment where Adrian took our property details, which included very carefully thought photographs which I was able to proof check. He explained the recent history of selling prices and offered practical advice for pricing our property for the current market. Tracey then took the lead and gave us daily and weekly updates of potential clients and arranged appointments. We were fully supported every step of the way which took a lot of pressure from ourselves. I would not hesitate to recommend JW Woods and am so delighted that we used them for our recent move. Thank you to ALL of the Chester le Street team.
Ann Walker
14 November 2018
Friendly prompt and helpful. So excitedfor my house move.
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About us
Welcome to JW Wood Chester-le-Street, where local expertise meets exceptional service. Conveniently located in the heart of this historic town, our branch is your go-to destination for property sales, lettings, and auctions across Chester-le-Street and the surrounding areas.
Under the leadership of Adrian Siddall, our dedicated team of property professionals is committed to delivering a personalised experience for every client. Whether youāre buying, selling, renting, or exploring auction opportunities, we combine deep market knowledge with a proactive approach to help you achieve your property ambitions.
At JW Wood Chester-le-Street, we understand that every property journey is unique. Thatās why we take the time to listen, offering tailored advice and support to ensure a smooth and successful process. With over 100 years of experience in the North East, weāre proud to be a trusted name in the local property market. Let us help you make your next move with confidenceāget in touch with our Chester-le-Street team today.
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