JWW Chester Le Street

I have just purchased a property through JW Wood and have had a great experience, from my initial viewing with Chris who gave me so much time to look around the property, to Jill who negotiated the purchase and Caitlin who kept me up to date every week and chased solicitors on my behalf helping to get the purchase through in good time. I would highly recommend JWW to anyone looking for an estate agent.

The process of turnover is smooth and is according to the policy. Thebstaff are are very responsive in terms of answering emails and have been very helpful.

I am so happy we selected to work with JWW - Paige and Fiona and the team in the background. They have been brilliant with communication, updates, feedback since day 1 and we have successfully sourced tenants through their letting service. Highly recommended. Lovely ladies to deal with and they are so patient :) We are really grateful for all the hard work they have put into our projects. Thank you from Pelican.

Excellent service from Adrian, Vicki and Chloe. Would definitely recommend JW Wood.

My sale is going through rapidly and smoothly. Julie was my contact and found a buyer first time for me. I was delighted. I'd also like to mention Claire who was kind enough to help me with solicitors forms. Altogether a great team.

From the moment we phoned the consett office and spoke to enquire about a property we were greeted by the Branch Manager Claire Richardson who could not have been more accommodating and helpful Subsequently Claire and her amazing team in the consett office have been brilliant I have to say the professionalism and the attitude and dedication to anything we asked was second to none - This team led by Claire needs recognition from their company - I would not hesitate in recommending JW Woods as an estate agent especially the Consett branch 10 out of 10

Wonderful service provided by the team at JW Woods Consett for the sale of my property. Excellent communication throughout, would definitely recommend.

Excellent communication from Sales team. Keeping us informed of viewings and feedback. Dawn, Sales Coordinator dealt with us once sale agreed, advising of next steps, updating us at different stages. Would definitely recommend as service has been exceptional. Thank you 😊.

Probably one of the best estate agents in the north and the staff are friendly and make life easy for you

Uncomplicated and slick. Most of the stress was taken out of my transaction by a Team dedicated to a customer first approach. Thanks JWW

Great team who are there to help throught your journey. Always there on the phone and any correspondence is very prompt

Couldn't have asked for anything more, Chloe S has been amazing all throughout the few weeks we've had the house on the Market, communications were excellent, answered any questions I had, and nothing felt like a chore. Chloe was friendly whilst remaining professional. Huge Thanks Chloe.

Really good and efficient service with friendly people, both Jill and Vicky have been a great help

JW Wood’s have been absolutely amazing, Jill is fantastic

Amazing !!! Approximately 1 week from advertised my house is sold subject to contract and cannot give the staff at Chester le Street branch enough thanks in helping me through this process there sound honest help and advice for me was invaluable.. I lost my wife on Feb 6th 2024 after 51 years together and have decided to downsize and I’m not sure if I could have managed without all of the above Thank You Everyone 🙏🏽

Vicky has been fantastic to work with. Her communication was outstanding — she kept us updated regularly, responded quickly to any questions, and explained everything clearly. She was professional, approachable, and really helped make the process as smooth as possible. We wouldn’t hesitate to recommend her.

Just in the process of purchasing a house with JWoods and everything great so far. Staff quick and efficient and easy to contact and talk to

A very quick and straight forward offer in my property. Vicky has been extremely helpful and easy to contact; she responds very quickly too. Makes a stressful time run smoother. Thanks.

Good comms. Professional approach. Helpful and friendly.

Great experience from the team at JW Woods Chester le Street. Extremely helpful at all times and made sure I was kept up to date with all developments. Made the whole sale and purchase issue easy and their experience is excellent. Can't thank them all enough from the stat to the end of the process - they made it seamless. Many thanks Team, !!

Really efficient service from the start. Felt like we were given good advice and our property was marketed well.

Vicky and all the team have been Amazing from start to finish, always available when needed. Could not recommend enough!

Excellent service at Chester-le-Street branch. Initial contact with Adrian who produced great photos/video and sale particulars on our house. We very quickly received viewings for our house, and were given followup feedback after the viewings. Very friendly service and excellent communication throughout, particularly from Vicky. Very professional! Many thanks for selling my house!

I would highly recommend J W Wood estate agent. The staff were brilliant. Everyone I came into contact with was friendly, polite and yet still professional. They answered any questions I had and kept me up to date throughout. Nothing was too much trouble for Vicky and her staff.

Excellent service from JW Woods, especially Vicky who helped us along the way and keep us informed with the information we needed to know, Brilliant and Thank You.

I would highly recommend jwwood estate agent. The staff were amazing and couldn't help enough. All lovely and work very hard. Nothing was to much trouble. I'd recommend them to anyone.

Vicky Milligan at JW Wood was super helpful in the sale of our late Aunts bungalow. She took care of the stressful stuff for us. Many thanks

Fantastic service by Vicky and staff at J W Woods at Chester-le-Street. Everything smooth and professional. Many thanks

Amazing professional service from all the girls. Kept me up to date with everything, via texts, emails, phone calls. Vicky was my main point of contact. She was amazing, helped with any questions or concerns I had. Agreed sale went smoothly and is now in the hands of the conveyancing dept, who seem just as good.

We recently sold our property with JW Wood. The experience was as smooth as a house sale can ever be. The team had great communication throughout (including when people were on leave). We felt well supported in all aspects of the process. Having to conduct the sale remotely from the other end of the country is was great to know the team had our back. Chloe and Caitlin in particular were both outstanding!

From our house going live on the various property web sites we had a firm offer to purchase within 6 days which was accepted the next day. Vicky Milligan and Chloe Rodgerson have kept us informed of progress and details in a friendly and professional manner. Thank you.

very professional service all round

Incredibly polite, courteous and honest team of staff. All matters dealt with efficiently and promptly. Definitely had our best interests at heart and dealt with us on a personal level. Vicky Mulligan and the team, thankyou very much for all your hard work and quick responses. You have all contributed to our journey with JW WOOD. Would definitely recommend them.

I found dealing with JW Woods in my purchase and later sale an easy and straightforward process. They are friendly and efficient. I appreciated the regular updates on the local property market too. A big thank you to Vicky Milligan at the Stanley office who guided me through both transactions, keeping me informed and updated. All staff I encountered at JW Woods were great. Thank you to you all.

Great support and guidance from start to finish quick and efficient! Vicky was great at keeping us updated the whole way

An excellent and professional service provided by the team when purchasing our home. I’m so pleased that the seller chose you,. Abbie was excellent chasing up the other side and corresponding between both party’s keeping us informed along the way. Thank you very much for all of your time and efforts. 😊

Couldn't fault the staff at JW Wood at Chester-le-Street for their help with my purchase and keeping me updated on progress

I am sharing my experience of dealing with JW Wood Estate Agents, Chester le Street as a recent vendor. I cannot fault the service I have been given from the initial contact and valuation of my property to the speedy reaction once it officially went on to the market. From the start, each member of the team I came into contact with were approachable and friendly, gave me excellent advice and comprehensive information relating to the property market in general in the area where I live. Staff have also provided step by step assistance through the process. This has all gone to prove that I made the right decision in putting the marketing and selling of my property in to their very capable hands. Communication has been excellent and I delighted to confirm that my property has sold very quickly - subject to contract, of course!

We had a great experience, they were all very helpful and we had quick and efficient assistance in this process.

Had a wonderful experience with jw wood on our first house purchase, everything was sorted by Chloe and was done very quick,all questions we had were answered quickly and efficiently

Had a Brilliant experience with JW WOODS in Chester le street. Dealt with Chloe & Abbie throughout the sale of my house. They were amazing, keeping me updated in all areas . What lovely lasses. I would definitely recommend JW woods in Chester le street . Had the best ever time selling my house with this lovely team helping me. Thanks loads

Kept up to date with all viewings, and on the 3rd viewing an offer was made which we accepted,house only been up for sale for 3 weeks, brilliant.

We’ve found ourselves dealing with a number of estate agents recently and I can honestly say JW Wood has been the best by far. So efficient and keeping us updated. Vicky was so pleasant and truly made us feel cared for in the process. Such a smooth process.

Have had a really good experience: very helpful in guiding you through the process and good with communication and keeping you up to date. My agent was great with keeping in touch and getting things done!

I have just sold my house through JW Wood estaot agents I cannot recommend them highly enough they made the transaction so easy and Vicky and her team were always ready to help which for me was a bonus, so if you are thinking of selling JW Woods are the agents to use

Pleasant, friendly staff who couldn't do enough to help us when buying our home.

After valuations from a few estate agents we decided to go with JW Wood as we liked the way they worked and made us feel about going forward with our sale. Vicky and Abbie have been in constant contact to arrange viewings and keeping us up to date with everything including statistics of our property on Rightmove. They have been amazing getting our property sold

Good customer care and easy to contact anytime

I would definitely recommend jw woods for selling your property was such a pain free process...they give me a good valuation price to sell and a cheap price to pay on completion...Tracy was great and kept in touch throughout and all the other team were great..I would use again no questions

Put our property on the market through JW Woods and can honestly say the service has been first rate . Staff extremely helpful throughout. Jill has dealt with our sale and has kept us informed at each stage of the process. Would highly recommend JW Woods to anyone looking to sell their property.

J W Woods Chester Le Street have been fantastic. We bought our house through them over 20 years ago and it's been an absolute pleasure dealing with the lovely Tracy Bowen now when we are selling our house. Tracy was amazing when we were buying and has been fantastic now we are selling. She has a fantastic memory and wealth of experience. She's honest and straight to the point. She also has an amazing memory and remembered us. A real gem with outstanding customer service. All the staff are lovely but particular thanks to Tracy and best wishes for retirement x

Excellent service from the Chester le Street team when it came to selling our house, would.highly recommend.

Whilst completion may be a little way off we have had the sale of our property agreed and very quickly. JW Wood have been very professional throughout from the day we called in to the Chester shop to set up the sale, to the visit by Adrian for the valuation and photography, and to the accompanied visits of potential buyers which we were always advised of in advance and also any outcome/feedback afterwards.

First class professional service, from a first class company. A very big thank you to Adrian, Tracey, Jill and Chloe.Thanks again.

All of the staff at JW Wood in Chester-le-Street have been so professional and helpful. My property is now sold subject to contract. Hopefully everything will go smoothly from here. The team have always been ready to share their experience and in particular Jill has been great. She’s kept in touch and the level of communication has been just as I had expected. Whenever I contact Jill, Chloe and the rest of the team, they have been so friendly and positive in their outlook. Best wishes to you all. Thanks again. Ian

Absolutely amazing service , sold out house within 1 month nothing was too much great bunch of ladies would defo recommend and use again if needed

Customer approach and way of dealings is more than expected. .We are happy for the service provided so far. Consultant Chloe Rodgerson is very polite and good 👍

Excellent service by the whole team, in particular Tracy Bowen and Amanda Killops - thanks again!

Excellent service all round. Great communication and constantly on the ball regarding the sale of the property. We would highly recommend using JW Wood as your estate agent. Tracy managed the sale throughout and was such a great support.

We are currently selling my mum’s house and the service that we have received so far, from Chris and then Chloe has been exceptional. Friendly, professional and extremely responsive. I couldn’t pick fault if I tried!

Very efficient, sold my house in days. Accessible and happy to help. Lots of communication with Jill Gowland and nothing was too much trouble. Very pleased.

We’ve just purchased a flat for my parents using this great estate agency. They have been very responsive from the initial enquiry through to negotiation of our offer. Special thanks to Chris for showing us around and giving us loads of information. My father said, “that’s how you sell a property”! Jill Gowland was great getting us over the line with the offer and kept us well informed and prompt with the documentation. We also dealt with Chloe when setting up the viewings and she was also really good. I think the whole Chester le Street team are exceptional.

Tracy was a pleasure to deal with! Very quick to action and kept us informed every step of the way!

We have had an excellent experience so far. The staff are friendly and keep you well informed. They are making what can be a stressful nerve racking process straightforward. Thanks Brian & Gordon

Jill and Tracy were both extremely helpful in assisting me with my first time buyer home purchase. Everything was explained clearly and all emails were replied to in a timely manner. They made the process so easy for me and assured I knew what I needed to submit. Thank you both!

Very helpful staff especially Chris who showed me around the property and Jill Gowland who is overseeing the purchase

Very professional friendly service I would recommend woods to everyone, they kept me up to date with my sale of my house every step and also sent me properties which may have been of interest .

Absolutely fantastic team

Very pleased with the service we have received from J W Woods. Feedback received on every viewing with information given on the prospective purchasers. Property sold within 2 weeks. I would definitely recommend them.

Very friendly professional estate agent who has kept us informed with weekly updates. Would highly recommend

Really friendly service, great, quick communication and so easy to work with. We're buying a property with JW Wood, our only regret is that we didn't sell our current property with them.

Good service professional and polite at all times . Would be happy to do business again in the future.

Thank you to chloe and the team sale in two weeks so pleased

Current in the process of purchasing our new house which is advertised by JWWoods at Chester le Street.The staff have been exceptional,Tracey Bowen has been our point of contact very helpful,polite and professional very prompt on follow up calls and a wealth of knowledge someone who obviously enjoys and excels in her work.Would recommend these agents.

Chloe and the team were exceptionally helpful and polite. Would certainly recommend Woods to prospective sellers/buyers

First class service from the Chester le Street team.

Decided to sell our home through Woods and what a great service they provided. The customer service is truly outstanding with constant communication and updates via phone calls, emails and texts. Chloe and the team at chester le street have been fantastic and kept us updated every step of the way. Highly recommended five star service, thank you.

Very efficient so far, excellent service from Chloe in the Chester-Le-Steet branch. Thank You

Just started the buying process, good communication and very friendly

Early days in the process, with a fair way to go to completion, but so far a big thumbs up for Chloe and her team. Professional, courteous but with a friendly demeanor. Also a high street presence, a must for me who loathes 'talking' to robots on line.

Cannot praise this team enough - from start to finish they were marvellous: kind, polite, engaged, patient, on-the-ball and obviously kept one another informed. No matter who you spoke with at the Chester-le-Street branch, they knew our current circumstances. Their advise was also invaluable in preparing the house, showing it to prospective buyers and with the sale. Would like to make specific reference to the after-sales team. When signing up to JW Wood I hadn't understood the value of this service - I do now! When solicitors weren't communicating, Jenny kept both sides of the sale informed and because she was able to speak with all the solicitors, as well as the buyer/ seller, she could gauge whether there was anything to worry about. Her experience also meant she could tell us what was 'normal' - when you sell your home after a couple of decades, that's helpful. She called reguarly to keep us updated. She was my go to person with any queries because I knew I'd get a speedy, polite and well informed response. This service was worth every penny.

Thank you to the sales team for providing a great service. Tracy's fantastic communication and professionalism and Chris with his amazing knowledge of the property we viewed. Thank you for your help so far. Mr & Mrs Marchant

Found our home through this estate agents. Lovely girls in office. Especially Jill and Chloe. Thank you.

Great service from Tracy - she was very professional and knowledgeable and gave great, friendly advice

We've been dealing with Tracy whilst negotiating the purchase on a property. And she's been quite frankly amazing. Thank you so much for all of your help - putting in extra work for us over the Christmas and New Year period. THANK YOU!

I can not recommended JW Wood enough, they have been excellent so far throughout our selling process Adrian was very quick to come and value the house and get it to market. Tracey has bee excellent at keeping us updated on every viewing. Tracey is very professional and has kept us informed at every step so far, and after only a couple of weeks we have a sale agreed. During a very stressful time everyone involved has made the process much easier to deal with. 5* service

Helpful every step of the way, can't fault them.

The staff were very friendly and helpful. Whenever I needed to call there was always someone in to help answer any questions I had.

After seeking quotes from three estate agents we decided on Woods because we had used them before but we were also impressed by their sensible market strategy and strategic planning to selling our home. Once on the market the Team were friendly, efficient and effective in their interactions with us and also with our buyers. We were kept up to date at all times and with helpful notes / texts. We were not faced with non-essential or standard emails - all communication was meaningful to our situation. I cannot speak highly enough of the Team at Chester le Street. They demonstrated all the skills you want from a business and particularly when responsible for such a normally stressful process. They gave us confidence that they were all on top of our situation and gave speedy, clear, cogent explanations at all times. We couldn't have asked for a better experience.

Fantastic communication from our 1st contact regarding the property sale to bid being accepted. Tracy has been great and really helpful. Thank You Shaun & Gemma

JW Wood have been excellent to deal with during the initial phase of the house purchase. Really prompt responses form the whole team. Tracy Bowen was particularly helpful and was just what I needed as proceeding through what can be an anxious stage of the process of house buying and securing the home that you want. Many thanks to the team.

Tracy Bowen and her team at woods made everything very simple for us to purchase our property can't thank them enough

Was a pleasure dealing with JW Wood in the purchase of a property for my Mother in Law. In particular, special thanks to Tracy, who kept us fully informed throughout and in a very timely manner. We highly recommend them. Many thanks.

Very very helpful. Cannot do enough for us. Guiding us through selling buying and everything in-between.

Managed to sell my flat in 3 days. Very impressed overall.

I've had a brilliant experience dealing with Tracy Bowen and the team! Tracy has supported me every step of the way and has been on hand to answer all of my questions. The process has been really smooth and I couldn't have asked for better service! Thank you.

Excellent service by all the team at the Chester le Street branch of JW Wood. They managed to secure 17 viewings for us (including 2nd viewings) in a short space of time which resulted in an acceptable offer being received. The ladies in the office were very good in keeping me updated as to viewings and the feedback from viewings too. Cannot fault them and would definitely recommend them

Amazing Service From JW WOOD A Special Thank You to Chloe A Real Star Performer ⭐️⭐️⭐️⭐️⭐️

I have just purchased a home through Jw wood and I must say they are so helpful, Tracy B handled the negotiations brilliantly, and I was over the moon with how quickly she returned my calls and kept me updated with the processes I would definitely recommend JW wood to anyone.

The level of care and customer service was second to none. Tracy looked after us completely from initial telephone call right through to making an offer on our dream home and beyond. Adrian was great too, at showing us around the property and answering all of our questions. Would highly recommend!

Really smooth and easy process so far - have been dealing with Jill who was very informative and helpful throughout!

What a great Company. Speedy replies, accommodating for multiple views. Lovely staff.

Brilliant and exceptionally fast with no issues I would definately recommend these as we had dealt with other estate agents who previously took 6weeks to get done what Chloe Rodgerson had done within a day of purchasing a propperty. I Would 100% choose to deal with this estate agents over any other.

JW Wood have provided a fantastic service when I sold my home. A normally 'stressful' time has been made so much easier thanks to the amazing support from Tracy, Chloe and Adrian. Thank you guys!

We are buying a propery through JWW, and Tracy has been an absolute star. We have contacted her several times and she is always happy to help.

First class service from an excellent agent! We would like to say a huge ‘Thank you’ to Tracey Bowen for being highly organized, proactive and professional in the sale of our property. We really appreciated her prompt, friendly response to any of our queries which led to our house being sold within the week. Highly recommend.

Lovely people, professional and friendly service. Tracy in particular is very helpful, thanks!

We have always used j w wood as they offer friendly and professional advice and offer excellent service, from first point of contact they are helpful, polite ,very caring and try their very best for you which is why we highly recommend them and wouldn’t waste time using another agent .

First time buying and nothing but good things to say. Chloe goes above and beyond a really great help.

We would definitely recommend JW Wood Estate agents. Chloe could not have helped us more and nothing was a bother to her. Great, friendly customer service

Brilliant. Once they knew what I wanted and where they did everything they could to help. Currently still in the process but everything so far has been top notch. No complaints just praise.

All the staff at JW Wood Estate Agents have been very helpful and professional during our recent house search and purchase and we would happily recommend their services.

Great working with Jill Gowland and the team at JW Wood. It's a nerve wracking time in this market trying to find a property and when you do, you worry that something might be overlooked and you miss out. Not with JW Wood, they've been so efficient with gathering information and helping us get our offer in taking a LOT of stress out of the process. It's been a pleasure - you'd do well to consider using them to sell and buy your home.

I'm on with buying a property right now through J W Wood at Chester-Le-Street. Both Tracy Bowen and Chloe Rodgerson at this branch are absolutely the very best. Truly helpful, very informative and knowledgeable about their properties and the area. They've been doing this for years so they are true experts and everything they do you can tell the difference. Because of them (and Chris the Company Viewer) it's been ever so easy to view, discuss, offer and move forward with the purchase! They've got absolutely everything under the one roof so to speak, so getting mortgage advice has also been extremely easy. THANK YOU to Tracy and Chloe and Chris. The loveliest people you could ever meet.

What an absolutely FANTASTIC , friendly, supremely efficient and very very professional team at J W Wood's. These guys and gals have been in the area for decades, they've been together as a team for that time as well! They're very much a part of the County Durham scene. Ingrained in the local communities, well established and extremely knowledgeable in all things to do with buying and selling property. Gosh, what they don't know isn't worth knowing. Extremely happy to use them and always happy to hear from them. Genuinely, if you want a first class professional service you do not need to go anywhere else. Happy to expand upon my comments if needed. These are the true leaders!

Our 3rd time using J.W Wood in Chester-Le-Street. Always fantastic service from Adrian, Tracey and Chloe. Honest and straight forward, couldnt ask for more

Many thanks to Chloe, Tracy, Jill and Adrian for all the work they put in to helping us sell our house. Can't fault the service, especially considering how busy they were dealing with all the queries. Highly recommended to anyone looking for an estate agency in Chester-le-Street.

Honestly couldn’t recommended these enough! Jill has been amazing so far & Tracy is always so lovely when I call in & get through to her. They’re both so welcoming whether it’s via phone email or in person.

JWWood have been Fantastic with the help and support of purchasing our soon to be new home! Myself and partner have been dealing with Chloe Rodgerson from Chester le street Branch who has been very supportive and thorough with us. Chloe has kept us updated with continues contact through out. Thank you for being very polite and kind! We are very excited for this next chapter! 😊

JW Wood is always very professional and helpful. Chloe and Tracy have always been so friendly and polite when I have communicated with them regarding purchasing a property. Chris has also been amazing when showing us around properties. Great customer service by the team!

Outstanding service from JWW. A huge special mention to Tracy who was incredibly helpful and transparent through the entire process and guided me through step by step, clearly going above and beyond. Your support was much appreciated.

Chloe is always helpful, efficient and cheerful when she rings or you call her. John the Viewer is also extremely knowledgeable and helpful. Woods are a great estate agent and I will happily buy or sell property with them again in future. Great service, thanks.

Great service from all of the team, especially Adrian and Chloe. Have been very attentive, knowledgeable and got our house sold quickly, above the asking price!

Professional team, from Chris who showed us around the property to Jill in the office who kept us updated and guided us through the process, as well as Adrian the Manager. Friendly, professional; and knowledgeable team. Would highly recommend them.

Purchasing our dream home through JW Wood. Very thorough estate agents. Prompt and efficient when answering questions and have both parties (buyer’s and seller’s) best interests at heart.

Chloe at J W Wood at Chester-le-street was absolutely fab. Kept us up to date each step of the way. Hopefully the rest of the sale will go as smoothly.

Throughout the process of selling a house with J. W. Woods I have experienced very professional service. Tracey has kept me up to date regularly, and been very friendly and reassuring. I appreciated the regular text updates on viewings.

Everyone I have spoken to at JW Wood has been professional as well as helpful and supportive and they have made the process of marketing my house and finding a buyer stress free. The communication has been excellent and quick, nothing has been any trouble to them.

Would definitely recommend JW Woods - Chloe in particular was a massive help and went above and beyond to help me. She was extremely professional and made the entire experience more positive for me!

JW Woods estate agents, they have been all the above from the get go!! Tracey look after me and explained things very clearly.

All the staff at JW Wood are extremely friendly, competent and will do everything in their power to help you achieve your dream. Tracy is currently handling our purchase, we cannot thank her enough for going above and beyond. She is extremely proficient and prompt to reply to emails/telephone calls and nothing is ever too much trouble. I would highly recommend anyone who is considering buying/selling a property to use JW Wood if possible as they are absolutely brilliant.

Busy selling my fathers house through jw wood in Chester Le street and I’m very impressed with the service I’ve received. Chloe in particular has kept me fully informed on every step of the way, explaining the processes and procedures clearly. Her manner has been friendly and helpful throughout.

Professional and swift service. Jill Gowland and her team kept me upto date throughout - looking forward to Christmas in our new home! Would certainly recommend.

Recently purchased a property and Chloe at Chester le street branch was absolutely fantastic. She was very helpful, friendly and professional. Kept me updated every step of the way. An asset to the company.

Cant express enough how impressed i am and continue to be with the service provided by all at the J W WOOD Chester le Street branch. Absolutely fantastic customer service and support offered throughout the process of buying and selling and the staff ensure to make what can often turn into a stressful time a very pleasant experience. Highly recommend this estate agents.

Excellent service by the team at JW Wood Chester Le Steet branch. As first time buyers, we were made to feel very comfortable throughout the whole process and would definitely recommend. In particular, Samantha was very helpful and kept us very well informed.

Really fast service from valuation to the house been advertised was a couple of days. Once it sold Tracy was fantastic at keeping me up to date almost daily so I knew how things were progressing. Very happy with my decision to sell with woods.

From our initial meeting with Adrian, who carried out the survey and valuation, and took all photographs to enable a superb presentation, then dealing with Chloe and Tracy who handled everything whilst maintaining a good sense of humour, we have received a very professional service. Highly recommended.

I have been in the process of purchasing a property with the girls at JW wood and with Chris who has shown me around a couple of properties. I can’t praise them enough. Chris is fabulous and really knows his stuff and is friendly and welcoming every time you see him. The girls at the office have been so responsive and lovely and have kept me updated each step of the way. I can’t praise them W ouch I would definitely give them a 5* review.

Great service all round. Chris is very friendly and informative for the viewings. Could not fault JW Wood.

I was very impressed with the professional service I received from this company whilst selling my property in Chester le street. Their advertising strategy is excellent so they found me a buyer quickly . Sales consultant Tracey Bowen is very efficient and kept me fully informed throughout the process.

Very helpful and kept in the loop throughout. Especially Jill who is helping to maintain our sanity during our prospective move from France.

Really impressed with JW Wood throughout the process of buying our bungalow. Nothing was too much trouble from wanting to view the property a number of times to answering our queries of which there were many. Special mention and thanks to Gill Anderson in after sales without whose help and support as our contact and intermediary with the sellers and solicitors I doubt we would have completed when we did - thank you Gill so much.

Fabulous as always, that's why we keep coming back!

Brilliant service from a very thorough valuation by Julian to both Tracey and Chloe based in Chester Le Street branch.They kept us updated regularly and the property sold within 2 weeks. Will certainly use again.

I always expected buying my first home to be extremely stressful, but Tracy made it as easy as it could have been so far. She has been extremely helpful to me as a newbie, she was very responsive to my endless questions and concerns. A huge thank you to the staff at JW Wood Chester-le-Street.

Highly recommended The whole team from Woods estate agents Chester le Street to sell your home, they were very helpful and professional and kept us up to date with viewings etc, and most of all keeping me calm, thank you… Mr & Mrs Feargrieve

I recently purchased a house through JW Wood Estate Agents. Their service was amazing, from first contacting them, to completion. They were always warm and friendly, while also remaining professional. Chloe Rodgerson in particular was exemplary. She had great understanding of my situation and worked hard to make the process as transparent and smooth as possible. I will definitely continue to use JW Wood in the future.

I experienced nothing short of a first class service from the JW Wood team during the purchase of my first home, which, I would like to add, wasn't the easiest of processes! I felt extremely reassured throughout and was always impressed with the friendly yet professional advice given. I am especially grateful for Gill's assistance throughout, an absolute diamond and a pleasure to speak to. I would also like to thank Chloe, who again, was an absolute pleasure to speak with. Would highly recommend JW Wood!

Very recently dealt with Tracy from the Chester Le Street branch agreeing a purchase, the seller lived on the opposite side of the world. Tracy was very efficient and managed to secure the property for me quickly, responded to emails/calls quickly. Thanks Tracy and JW Wood!

Although early days in my purchase I could not fail to be impressed with both Jill and Tracy. The way they have shown friendly yet professional approach and service, always keeping me informed and aware of progress etc. Thank you both.

Excellent service from all at the firm. very helpful and efficient throughout particularly as the house I was viewing was unoccupied.

We have had a wonderful, stress free, efficient and friendly service from Woods and would definitely recommend them. Communication was excellent throughout and the process was quick and easy.

Dealing with JW Wood as a buyer, they are very professional, diligent and responsive. All of our requests were dealt with very quickly and we are confident they will help push everything through as quickly as possible.

Fab service and really responsive to all queries I had. I would highly recommend JW Woods in chester le street for making me feel very comfortable in my purchase. Thanks again ladies.

Excellent work from Vicky and Chloe everything sorted so quickly and professionally

JW Wood have been fantastic from the start. Very professional and informative. Adrian created some great quality marketing content that helped sell our home really quickly and Chloe has been brilliant at working on our behalf & keeping us informed (and calm) throughout the process. Highly recommend.

We cannot fault the service from JW Wood & Tracy Bowen in particular. From making the initial enquiry through to our offer being accepted Ms Bowen has made the whole process easy & herself available for any queries we have had. We would highly recommend them.

Very highly recommended. Everyone at JW Wood was helpful and enthusiastic, and they responded rapidly to all details in the sale. Also they obviously have a lot of local knowledge and experience which has been invaluable.

Amazing and professional service from Tracy, she has been fantastic at keeping us up to date with the progression of our sale. Tracy made the process so easy for us. We couldn’t thank her enough

JW Wood and Tracy Bowen in particular have been really helpful from start to finish. Always kept in touch and made sure everything went smoothly. Would seriously recommend.

Helpful, professional and friendly service from all the team at Woods. Helping through a very stressful time. Tracy Bowen is my usual point of contact and she is excellent at keeping me informed and calm. Thank you

Very pleasant and professional service from all at JWW Chester-le-Street office, from knowledgeable viewings to super responses especially from Chloe R.

I dealt with Chloe Rodgerson from my first point of contact and she was absolutely brilliant, very professional and quick at responding to any calls or emails. I would definitely recommend this agency to anyone looking to buy or sell, it is not often you get such a great service. I don't often write reviews but felt this was worth a post.

I can honestly say that we have been nothing but impressed by the level of service we have received from the JW Wood team at the Chester-le-Street branch in the sale of our property in under a week of being marketed. Not only have all of the team been exceptionally friendly and professional, but Adrian has been very generous with his time in advising us on properties to buy. I have dealt mostly with Tracy, who has extremely supportive in helping us with important decisions, but equally, all of our contact with Vicky, Chloe, Jill and Chris has been an absolute pleasure. I would recommend them to everyone.

This JW Wood team helped sell my previous house. Adrian Siddall professional from the start. Chloe Rodgerson’s help and reassurance along with Tracy Bowen was outstanding. I was so happy to be dealing with the friendly yet professional team again in buying my new home. Vicky Robinson has been so pro active and helpful. Thank you all

Couldn’t ask for more. Vicky Robinson has been very helpful and professional throughout our dealings to buy a bungalow. Any queries have been dealt with quickly and her communications has been exemplary. Well impressed with the level of service provided. Thank you Vicky.

"Quality Service " Very pleased with the service from JW Wood. Adrian was very professional the day he come to our house to value our property and take photographs.Vicky and all of the staff in the Chester le Street branch can't do enough to help and will go the extra mile.Would highly recommend this company.

We've had excellent service from this estate agent. Tracy Bowen, in particular, was brilliant. Very understanding of our needs and guided us as to what we needed. Definitely recommend

From start to (the almost finish of selling our property) JW Wood have been excellent. They have been professional, they have kept us updated in terms of buyers and the ongoing progress during the sale process. Their customer service has been great, from the start, taking time to fully inspect the house, taking photographs and the sale aspect which has exceeded our expectations. We have had very regular communication from the Chester le Street team and cannot fault them. Would highly recommend JW Wood to anyone thinking of buying or selling a property.

Would highly recommend J. W Wood. Tracy very professional/efficient and superb at calming you down when things get intense. Chris also for his expertise showing round potential properties.

I am only half way through my sale so to speak but my experience with JW Wood Chester-Le-Street has actually been wonderfully pleasant. Not even in just one aspect, their communication overall has been second to none. I would like to specially mention Tracy Bowen. She was such a delight to speak to and took the time to stay behind a few minutes, on good friday, after going back and forth, just to tell us that our offer had been accepted. Truly customer service driven

Highly recommend using J W Wood. They have been super efficient throughout and a very friendly and helpful team. Great to be able to pick up the phone and speak to real people and not just a machine. Thanks to Tracey and Chloe and everyone else for everything you have done to keep things moving smoothly

Tracey and vicky kept us up to date with everything that was happening. They were excellent help and kept us informed with everything to help us buy our first home

Friendly, speedy and professional service from the team, Tracy and Chloe keep you updated every step of the way. Fab service and would highly recommend.

Second time we’ve used JW Woods, customer service is second to non with Tracy and Chloe orchestrating our sale perfectly. They’re always happy to help and keep you up to date on sale activities - professional and personal in equal measure. All round great service.

Definitely I will recommend JW Wood, 5 from 5. Great team work!

We had a great experience with JW Wood from start to finish. Tracey and Adrian were the first people we dealt with then after sale it was Kelly Mahoney at Durham office. I spoke to Kelly every day pretty much (nightmare for her!), she was always very helpful and more proactive than our solicitors! Would highly recommend.

Great service from Tracy at Chester le Street helping us in our search for a new home, she went out of her way to help us find the perfect home

Always attentive to questions and kept good communication with regular updates

JW Woods Chester le Street have been outstanding during my recent house sale. Their professionalism and dedication to ensuring customer service that is second to none has been at the forefront of the whole experience. Adrain ensured that our property was valued and marketed going the extra mile to ensure this was done swiftly with a real personal approach and was happy to answer any questions I had. The sales staff have been fantastic arranging viewings and feedback. A huge extra THANK YOU must go to Chloe who has dealt with my property and ensured that with her enthusiasm, professionalism and knowledge of the industry the sale is in the best possible position to proceed to completion. All of my questions were answered and I was made to feel at ease in what can be a stressful situation. My only hope now is my dream property is marketed by J W Woods as I would be delighted to deal with the branch as a purchaser. I would not hesitate to recommend the team to anyone.

JW Wood have been excellent from start to finish. Adrian and Jill have helped make the process as easy as possible, highly recommend!

We can't thank Gill Anderson of JW Wood enough, for the support she has gave us through a really difficult 6 property chain sale. Gill kept us in the loop all the way through, and went above and beyond by contacting and chasing other sellers and solicitors. Thank you Gill.

Good service throughout the process.. Friendly, understanding and professional. Our move was delayed several times due to problems further down the chain but Gill Anderson was particularly good at maintaining contact and keeping us up to date. As in many things it is the personal touch that is so important.

Brilliant throughout the whole process of selling our house and buying a new property. The agents were professional, knowledgeable and also had a personal touch. Chloe was very responsive and looked after us in terms of viewings and offers then once offers had been accepted Gill kept us in the loop with everything that was happening in the chain. We were in a really long chain that had many issues and delays along the way which was of no fault of JWWoods. I do feel however that Gill went above and beyond to try to resolve these issues and hurry others along in the chain that she was praised by our solicitor also. Would recommend and use again.

I have been in the process of buying a house from jwwood for the last 6 months , it's been a very trying time , I was lucky enough to have gill anderson with me every step of the way and I can honestly say, hand on heart I really couldn't have done it without her . She is an absolute credit to your company , she goes way above and beyond with her clients . I will certainly reccomend gill and your company. Dawn Mordue

Couldn't fault Adrian and JWW. Very responsive when we needed a quick valuation and was happy to give advice on any questions asked

We asked JW Wood to handle the sale of our property, and had good, efficient and supportive service from a team of people who knew what they were doing and understood the local property market and customer baser. They also had empathy with you as the vendor. Very pleased with the service we got from them.

Woods have been fantastic start to finish especially Tracey who has gone out her way to help make the purchase as smooth as possible. She was very prompt replying to emails and calls.

Absolutely fantastic service, Gill was just fantastic and was in contact all the time to keep me up to date with information. Would definitely use Woods again

Excellent viewing

All of the staff have been so professional and extremely friendly throughout the whole process. I dealt mainly with Tracy in Chester le Street and Samantha in Durham and both have been outstanding and took the majority of the stress out of the whole process. I would highly recommend this estate agents.

Very helpful office staff particularly Chloe in dealing with a viewing and offer made on a property.

Brilliant service from all the team when selling my house especially Tracey Bowen who kept me going when my first sale fell through. I really could not have asked for more from them. I will definitely recommend them to anybody thinking of selling.

Great service, great communication, cant Thank Tracy, Chloe, Adrian and Kelly from the Durham office enough for their time. Moving house is one of the most stressful things I've done and they really helped me, absolutely would recommend them and use them again. Thanks again guys have a lovely Christmas

Exceptional service from Tracy and team. I would highly recommend JW Wood Chester-le-Street. Very professional and extremely friendly. Thank you so much.

Very friendly and professional team at JW Wood Chester le Street branch who did everything they could to sell my house and keep me up to date on a regular basis. Tracey and Chloe deserve a big thank you for getting me through the stressful process of selling my house. Great service. Well done.

Excellent service from Adrian and the team in the Chester-le-Street branch and when an offer was accepted the marvellous Christine took over. Wouldn't hesitate to recommend them and would happily use them again

Fantastic Agency. Very helpful with answering my first time buyers questions and made sure I didn't miss anything out during the process of purchasing my first house.

Everyone we dealt with was friendly, courteous and efficient. They were a pleasure to deal with.

Brilliant service. Have kept us up to date with everything. David Warnaby, Tracey Bowen and Kelly Mahoney have been brilliant thank you very much!

A Pleasure to deal with We were moving after 35 years in the same house, and trying to find another home was far from successful. However, we eventually found a property for sale via JW Wood. From the first contact with the Chester le Street office, all the staff were a pleasure to deal with. Every time we had a query, or needed to arrange another visit, they were friendly, professional, and showed genuine interest in our situation, and went out of their way to help. We finally got our new home, late June, and a big thanks to the Wood's team for all their help, it really did help reduce the stress!

Flawless customer service and smooth transactions. Recommended.

Having previously used the services of JW Wood in the purchase and subsequent resale of my Father in Law’s flat, some three years later. They couldn’t have been more helpful and proactive. So when we decided to review any downsizing options, their help and honest evaluation of our situation helped us to come to the conclusion that, for the foreseeable future at least, we were better placed where we currently live. However we would certainly use their services again should we need them.

Adrian and his team where simply fantastic. They were professional and courteous at all times. From the initial appointment where Adrian took our property details, which included very carefully thought photographs which I was able to proof check. He explained the recent history of selling prices and offered practical advice for pricing our property for the current market. Tracey then took the lead and gave us daily and weekly updates of potential clients and arranged appointments. We were fully supported every step of the way which took a lot of pressure from ourselves. I would not hesitate to recommend JW Woods and am so delighted that we used them for our recent move. Thank you to ALL of the Chester le Street team.

Friendly prompt and helpful. So excitedfor my house move.