Updated Tuesday 3rd November

Keeping You Safe. Keeping You Moving.

It goes without saying that the safety of our staff and you, our customers remain our priority during this second lockdown period. The housing market is open, and we want you to be confident, whether buying, selling, letting, or renting, you are receiving the best, safe, service possible.

We always put our customers and staff at the heart of what we do. Since May 13th, when the industry reopened its doors, we have acted accordingly and followed government guidance at every step. We know that there are many customers that are looking to move, and we have helped get the country moving again. However, we would like to assure you that we have taken a great deal of time and thought into making sure we continue to act responsibly and professionally at this time.   

Peace of mind – we can do things your way

We are committed to selling and letting properties but for us, it isn't just back to business as usual. We have all learned a lot through the COVID -19 pandemic and continue to do so. We are determined to make the best of that learning and make sure we use it for the betterment of all.

We know that many of you are still unsure about what is allowed, and what isn’t, and even under the guidance may not want to be in other people’s homes, or indeed allow others into yours. If you need to, or want to move property during this time, but are shielding or wish to limit social contact as much as possible, we have a vast range of virtual services available to help you with your move.

If you’re comfortable to have in-home appointments, we can continue doing these with only two households in the property in one viewing. 

We have always known every customer is different and every customer’s situation is different, but never has that been truer than it is now. We will never lose sight of how important it is to talk to our customers and from talking and understanding, we can help our customers in many ways. From virtual valuations and viewings to in-house market appraisals and property visits.