“Most people think that moving house is straightforward. You look for a house, find one you like, make an offer and move in a few weeks after that.\"
“What many people don’t realise is the real work is just beginning when the offer is accepted,” says JW Wood’s sales manager, Jonathan Wheeler.
“At JW Wood we have a dedicated sales progression team whose sole responsibility is to make the process as simple as possible for both buyers and sellers.
“Our after-sales team is on hand to help buyers through the sometimes complex world of surveys and will arrange quotes for any remedial works mentioned in the reports. Where necessary, they will work with buyers and sellers to renegotiate the price to allow for works to be completed and successfully conclude the sale.
“The staff receiving the most praise from our clients is consistently our after-sales team.
“Their vast experience, coupled with the dedication they bring to their job, means comments such as: ‘Lynda went beyond that extra mile to help me with any queries and concerns I had. EXCELLENT service, I cannot praise Lynda enough’, are not only great to receive, but show how valued the aftersales team is.
“Throughout JW Wood we have a very low ‘fall through’ rate. “On January 14 this year the Daily Mail reported that during the last three months of 2015 27.94 per cent of sales fell through nationally. At JW Wood the figure was 15.9 per cent for the same period. “By using JW Wood you have a wealth of experience and knowledge at your disposal – something a large number of agents have no chance of providing.
“Call our helpful, friendly staff and use all the expertise we have to make a potentially difficult process as easy as possible.”