Tenant Support

We will carry out repairs quickly and considerately

JW Wood are here to help tenants and we will carry out repairs quickly and considerately. Please report repairs and maintenance issues as soon as possible and we will prioritise them based on how urgent they are.

Repairs can be reported by email (lettings@jww.co.uk) or by telephoning our lettings team on 0191 383 0184.

What to do if your power goes off

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How to bleed a radiator

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Condensation advice

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Water supply / leaks

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Durham City Council noise service

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Durham Constabularly Neighbourhood Policing

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Winter weather advice

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Durham County Council homepage

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