JWW Darlington Lettings

Great service & experience From very first contact - JW Wood have been brilliant & hyper efficient! Communication has been superb and customer service 2nd to none! I would like to mention two members of staff in particular: Julie who met me for the viewing - super friendly, honest, helpful & constructive! Also, Ella who has been dealing with me from the office from point of enquiry! She understood & accommodated my communication restrictions, dealt with & responded rapidly, handled everything without delay/issue/concern + played a major part in the smooth progression of my house process! Many thanks team!

Kaitlyn has been fantastic. Kept us informed all the way.

It’s been a great, straight forward experience placing our property on the market with J W Woods, Ella in particular has been brilliant, keeping us up to date and fully informed of the process and viewings as they happen. After a few short weeks thanks to Ella and the team we have an offer which we have accepted. I wouldn’t hesitate to use J W Woods for any future property sales.

We have been dealing mainly with Lucinda in our search for a bungalow. She has been so helpful in responding to our questions about different aspects of the purchase, and also chasing up issues with the vendor. She even followed up on one enquiry at home. I have no hesitation recommending JW Wood for their care and attention to detail throughout the sales process. Thank you Luci.

JW Wood have were so helpful during our house purchase. Special thanks to Kaitlyn Marshall who helped me with issues I was having with my ID checks. I raised the issue with Kaitlyn, and she managed to resolve it for me very quickly. She was very prompt when responding to me and was so helpful and friendly. Nothing was too much trouble. Thank you for making the process easy, and carry on doing a great job. It makes a big difference :)

The staff are very helpful and pleasant to work with

I would like to say a great big thankyou to JW woods estate agents team, from Gary coming out to value my property and sorting all the pictures etc out, and also katliyn who has been very professional, very thorough and kept me updated with everything. Thankyou JW WOOD. Darren Crang

We have had a great experience dealing with Kaitlyn at JW Wood, 5 star service!

Excellent customer care, Kaitlyn Marshall looked after us very well!

We recently started the rental process with Paige for our next home and it’s been such a smooth process, and all we’ve had to worry about is packing our old home up!

We can’t thank Paige and Fiona enough for helping us with our new home, everything has been stress free & never too much for them! Moving house is stressful enough but they’ve made it a breeze! Literally the best people to work with!!

We bought from woods and the after sales team. Especially Dawn C. Was by far the most motivated helpful person I have come across. I thank you for all your help, you contacted me on a weekly basis, informing me on the progression of the sale of my property and purchase from you. If I had any questions you were very helpful and if you didn't know the answer you would find out and you would ring me to let me know the answer. I don't leave reviews unless they are worthy and you are worthy. Thank you for everything you did. You made this process very easy. Rich

I've had a fantastic experience letting my properties with Paige and the JW Wood team at the Darlington branch over the past years and have nothing but the highest praise for them. Any issues I've had, have been handled promptly and efficiently alongside wonderful customer service. They even found me a great builder when one of my rentals needed a renovation. Paige, Gill, Fiona and the team have been an absolute pleasure to work with and I'll certainly be letting more properties with JW Wood in future! A***

JW Wood had a property advertised which interested me.I was shown around the property by a lovely lady called Julie.Not only did she have all details of the property. She also had knowledge of the area it was in. I then dealt with Kerry regarding my offer's of purchase. She kept me informed throughout the negotiations of purchase. Later calling to inform me I was successful. First class service from my first contact and is still on going throughout my purchase. Thank you ladies. Thank you JW Wood.

From my first phone call with JW Wood, all of the staff were extremely helpful and made the process of viewing and putting in an offer painless. Chloe and Vicky in the office were wonderful to deal with, and Chris made viewings of the property informative and helpful. Cannot recommend this estate agent enough - super professional and friendly.

JW Wood have been excellent from start to finish in helping us to sell our house at a price we are very happy with. The whole team have been friendly, efficient and professional. Kerry Palmer has been our main contact for the sale and has been brilliant at every turn. That said, right from the start with our first conversation with Gary Stephenson the service has been great. Gary did a great job getting us listed and talking us through everything. And a shout out to the rest of the team too. Tony gave us the help we needed when we needed it and Caitlin has been a pleasure to talk to. Thank you all. Great job!

Excellent service, Adrian did a great job rapidly setting up the sale and excellent communication and organisation of viewings by Vicky Milligan. We were always kept up to date. I highly recommend this company.

Property surveyed by Adrian and indicated that it was a desirable property and identified a target price. Returned quickly too obtain detail, take photo’s for sale preparation. Only negative observation is that it took two weeks to prepare presentation for marketing. On the positive side, the property detail, photographs and description were superb, extremely professional. This attracted very quick response from prospective buyers resulting in the first people through the door putting in an excellent purchase price. The three consultants, Jill, Vickie and Chloe, provided updates and communication and able to answer all my queries. JW Wood certainly delivered on their promises.

My thanks to all at JWWood. From the first meeting when my house was valued, through the process of appointments organised by staff for prospective buyers. Everyone very pleasant and helpful. Thanks.

I was only recently bereaved when we showed Gary from the Darlington team round Dads house, he was sympathetic and made the process so smooth. He explained everything, answered all our questions and let me take my time, I didn't feel under any pressure. Gary kept me informed of progress and the house sold at its first auction. A very pleasant experience and would definitely recommend d the Darlington team

Very professional service from initial contact through to completion. We found everyone in the Darlington branch very friendly and efficient. In particular, Kerry & Sanderine in the office and Julie, who did the viewings. Would highly recommend JW Wood.

Sue was very helpful! Impeccable service, a credit to the industry

Kerry made sure everything went smoothly and efficiently. Hopefully, we can close the sale.

Really helpful and offers good advice and service selling our house, the whole process was straightforward and fully explained. Also great communications keeping us informed along the way, Big Thanks to Kerry, Gary and Julie for all their help.

We have just had an offer accepted on a house being sold by JW Wood. So far Kerry has been very prompt in setting the ball rolling and kept us informed on progress. She has been helpful in providing extra information on the local area as we are moving from the Midlands. I look forward to continued support.

Have used Woods for two house sales and one house purchase. They are brilliant and I would highly recommend. From start to finish they have been attentive and professional. In particular, Gary has given us excellent support with our recent sale.

Fantastic experience from start until finish, I dealt primarily with Sue Stephenson who was a pleasure to deal with and was always available for any concerns or queries. Can’t recommend highly enough.

Friendly and helpful team made the sales process run smoothly

First class, all staff were very helpful kept us up to date at every point of the sale no pressure tactics and a quick sale would use over any agent around the area

We are in the early stages of buying a property . We found the process to arrange viewings and agree a price quick and efficient. In particular thanks to Kerry and Julie.

Woods were very professional throughout & kept me updated of progress in a timely manner. Thanks for everything

Easy to deal with, responsive. All you could ask for.

I had been searching for a flat for over a month, and I was fortunate enough to find the perfect place thanks to JW Wood Estate Agency. A special thanks to Ms. Paige Hugill, who has made everything so smooth and stress-free!

Excellent service from the sales team, Gary and Sandrine. They have been very professional and gone the extra mile to get our property on the market swiftly, which sold within a week! We can highly recommend JW Wood. To add to our review, the sales Team, Gary and Sandrine sold another of our properties within 3 weeks of being on the market. Excellent customer service, very efficient and friendly. Highly recommended again. The same can be said for Amanda from the Sales Coordinator team, kept in touch and liaised between all parties to make the sale go smoothly.

We had great service from JW Wood when looking for a property, particularly from Kerry in the Darlington office. She responded very promptly to all of our emails and questions so we could move forward with our purchase very quickly. Thank you Kerry.

So pleased we decided to use J W Woods. All the staff have been extremely helpful with our logistically difficult sale, and have gone the extra mile to make everything as straightforward as possible; from the first meeting with Gary to arranging and attending viewings through Kerry and Sandrine and ultimately to an incredibly quick sale. I would absolutely recommend them.

We have recently had an offer accepted on a property being sold through JW Wood and the communication from Kerry has being fantastic to this point. She has kept us informed and ensured we weren't left hanging over the weekend! We hope the rest of the process goes as smoothly, thanks Kerry.

Professional and friendly, always happy to help. Property sold within a month of being on the market.

Had an great experience with purchasing through JW Wood, as a first time buyer everything has felt quite overwhelming and all at once, however Sue has been a great help over the phone with recommending my next steps and putting me in contact with mortgage advisors and conveyancers who have been equally as kind and helpful. All around a fantastic and supportive first experience

On our first arrival to Darlington, JW Wood Estate Agents helped enormously in securing our first home, 27 years later and they are still at the top of their game and still as helpful. Special thanks go to Gary, Kerry and of course Sandrine for their professionalism, help and advice during our latest transaction. Graham Brittle

It’s been many years since I’ve been involved in the daunting and stressful situation of purchasing a property. So id like to say a big thank you to Kerry and Sandrine and all of the team at JWW estate agents Darlington who have been so helpful and supportive in helping me during this process. Thank You all .

My purchase has only progressed to the memorandum of sale stage so my review covers the process up to this point. All my interaction has been with Kerry, who has been great to work with. Kerry handled the communication's which was all clear and effective, responses were prompt and informative . Overall I found the interaction to be very professional and efficient with great communication…much appreciated!

New to the process and JW Woods have been exceptional with assisting me, open, honest and very helpful. Also a big thank you Kerry Palmer and her Team

We are currently in the process of buying a house with JWW and I couldn’t recommend any more. From finding the house we liked Friday, viewing on Saturday, and receiving a call on Monday morning to tell us our offer has been accepted, everybody has been very friendly and helpful. Communication is fast and any questions we have had have been answered.

The staff at JW Wood are very helpful and efficient. Thank you Kerry for being so friendly and answering all my questions. A brilliant team with some of the best customer skills I’ve seen in a long time, just makes the journey of buying a house a little bit less stressful. JW Wood is 10/10 and would highly recommend for anyone to use

I am in the process of buying my first home, and the customer service from JW Wood Estate Agents in Darlington has been exceptional, from arranging my first property viewing, through to agreeing the sale. Kerry Palmer and her team have been brilliant; keeping me informed and updated at every stage, providing prompt and helpful support with any queries, and making my first step on the property ladder as smooth and stress-free as possible. I would happily recommend them to anyone looking to buy a property in the Darlington and County Durham area.

Excellent service from Julie, Sandrine and the rest of the team at JW Wood Darlington throughout our purchasing experience. Julie has lots of helpful knowledge on properties and the area. Thank you, Tony and Amanda

Absolutely fantastic sale. Communication via Sue Stephenson has made it all the smoother and no question was an inconvenience for her. Definitely recommend.

JWWood have been a pleasure to work with in regard to arranging the sale of our family home. From the first meeting for valuation, through showing prospective buyers through our home to the agreement to finalise the sale, the entire team have been friendly, courteous and professional. If I had more houses to sell I would deffinately use JWWood Darlington.

Excellent service. House sold very quickly. Alll staff were helpful and knowledgeable. I mainly dealt with Sue Stephenson who was extremely helpful. I would definitely recommend this estate agent to anyone selling their property.

Julie who deals with the viewing and Sue and the team who ate in the office are excellent. Great service

Kerry has been both friendly and professional. As a first time buyer she has put my mind at ease and never have a felt like I was asking too much.

Very helpful and fast moving for checks for buying a house! Thank you

I cannot recommend JW Wood, highly enough. Quick to get the house on the market. Sandrine has been first class. Informing me with times and dates for viewings, both through emails and text. Also always just a phone call away. Sandrine has made the sale of my property go through easy and stress free. Thank you.

Great service, friendly and professional.

A big thank you to Sue Stephenson and all the staff at Woods, what a lovely welcoming and helpful team, very much appreciated. Julie and David Tarn xx

We are currently in the process of purchasing a property with JW Wood estate agent. Kerry helped us navigate through the purchase of our dream property, which was difficult to secure due to the level of interest. Excellent communication and transparency was demonstrated. We would not hesitate to engage with JW woods in future providing the rest of the process is a smooth transition going forward. Thanks again to JW woods

We received a professional and friendly service from start to finish on the sale of our property. Invaluable experienced expert advice from approachable and enthusiastic staff across all aspects of the business. Selling a property is known to be one of the most stressful things you can do in life, working with J W Wood’s team was a pleasure. We had every confidence that they had everything in hand and that they would do what was necessary, at every stage, without out us even having to ask.

Kerry has been so helpful, friendly and communicative. This enabled a really easy and smooth process so far.

Our purchase has only progressed to the memorandum of sale stage so my review covers the process up to this point. All our interaction has been with Sandrine and Julie, both have been great to work with. Sandrine handled the communications and they were all clear and effective, responses were prompt and informative and when she wasn’t available to answer she had an out message and someone else in the team helped just as quickly. Overall I found the interaction (so far) to be very professional and efficient with great communication…much appreciated!

Friendly & approachable. Very fast & responsive to any queries. Turned my sale around in rapid timescales. Highly recommend

Just purchased from JW Wood.They were excellent and deserve some praise.Every member of staff at the Darlington branch and Rose from Durham were so professional and friendly. Well done and thank you all.

JW Wood have been excellent at marketing our property and consulting with us about viewings and offers. I would definitely use them again and would particularly recommend Sandrine Tondusson who supported us inexperienced house sellers throughout the process.

Really responsive and professional. Kerry has been our point of contact and helped to make the process so easy and straight forward. Huge thank you again!

I would recommend JW Wood estate agents. I was with dealt by Sandrine during a recent house purchase. All matters were dealt with quickly and politely which led to a successful offer on our new house. Thank you!

Sandrine is a joy to deal with. She has a lovely telephone manner. She responds quickly and leaves you confident that she is on top of things.

Fantastic experience from all the staff at jjwood Darlington from viewing to after sales of the purchase of our new house. 100% recommend

Kerry Plamer has been dealing with our purchase she is a credit to the company keeping us uptodate with all information regular calls and give 100 percent i would recommend JWW estate agents if ever you have to deal with and also a thank you to julie who showed us round the property which we have bought 100% service Darlington Branch thank You Mr and Mrs Maitchell

I'm very satisfied with the highly professional service from Sandrine at the Darlington office. She was very proficient and is clearly very skilled. I am also very grateful to Julie Matson who was very welcoming and informed.

Excellent professional service. We were kept updated regularly which we found reassuring particularly by Sandrine and Kerry. We also spoke to other members of the team who all were great

Overall I had a good experience with this agency. As I did take legal team from them as well, at least I was never chased on progress which was great as it was stressful enough only for myself 😀 they never bothered me and called to check in. Kept me updated. And I got my house!!!

I cannot recommend JW Wood enough. They have been professional, efficient and supportive throughout the process of selling our home. Thank you to Gary, Sue, Sandrine, Julie and Kerry for all your hard work

A big thank you to Sandrine and the Team for making the offering process as seamless as possible... they definitely took the stress out of the first part of buying our new home with their professionalism and helpfulness. Looking forward to the next stage and receiving our moving date! Thank you

From the moment we approached JWW to sell our house to its completion we were dealt with courtesy and professionalism by the team.We were kept upto date all through the process and couldnt be happier with the service.A big thankyou toSue,Sandrine and Gary.Would definitely recommend JWW.

I really appreciate it service great and quick thank you JWW 🙂🙂

I was recommended and therefore approached JW Wood estate agent. Immediately I felt in good hands particularly the guidance given by Gary to address small areas before putting my home on the market. Gary arrived mid afternoon at the time agreed. He measured up and took all photos necessary, paperwork signed he was on his way. I've had two sales fall throu but the team ant JW WOODS have always been there to get things rolling again. A few 'tyre kickers' have viewed and made daft offers but thankfully my home is now sold. I cannot thank JW WOODS for their totally professional attitude throughout the whole period. My thanks go out to the whole team; Gary for all his advice, Sue and Kerry but my biggest thanks to Sandrine who kept me sane throughout. THANK YOU

Gary, Sue & Sandrine all have been fantastic! The entire team at JW Wood are fabulous, friendly & made the process painless. They really are the dream team at selling houses! Ours sold within days, before the sign even got put up. Sue is a delight and has a great sense of humour. You feel like you have know her for years. Thank you JW Wood 😊

Sue has been very helpful in securing my purchase and has moved things along swiftly to ensure the house I was buying was sorted between both parties and removed from the market for peace of mind. All questions I raised were raised with the sellers and answered as quickly as possible. Upto now a fab service.

During the sale of our property we had dealings with both the manager Gary and Sue and Sandrine from the sales staff. I have to say every conversation I had was done in a friendly and professional manner, no problem was too much for them to deal with. I totally recommend them. Thanks guys!!

Just a personal thank you to Sue Stephenson at JW Woods estate agents, she has been very efficient and communicative throughout the process of buying my first home. Her phone manner and customer service has been second to none. Thank you Elisha

Very friendly staff. Nothing was to much trouble. Went out of their way to help with any concerns I had. Kept me informed every step of the way. They also got the best price for my house. I would recommend them to anybody. 10 out of 10 for experience.

Great service, and keep sue keeps you fully up to date, every step of the way.

We’ve been delighted at the excellent service provided by JW Wood. We had good advice and information from the team from the start and were kept informed throughout. The property details looked great and the JW Wood team dealt with enquiries and viewings extremely quickly and professionally. Our house sold quickly and the team continued to support the sale through to completion. Particular thanks to Gary and Hannah who were so effective and great to work with. Thanks also to Sandrine and the rest of the team who were keeping everything moving along so well. Selecting an estate agent isn’t easy but we’ve been delighted with our choice. A first class service from start to finish!

Excellent customer service from start to finish. House was decribed lovely and lovely pictures on the website. Viewings always emailed and then messages to remind you, and kept in the loop from start to finish.

I recommend everyone who is going to purchase house contact JW Wood Estate Agents as a best Estate Agents in Darlington. Staff very friendly and polite. They reply email quickly. They make your house purchase journey pleasant . Thanks for your help Sandrine.

Great service from our enquire through to our purchase ….thank you

I have had a really positive experience with JW Wood. As a team they offered support and advice, as well as clear communication. Hannah kept me up to date through the process, very professional as well as friendly. Thank you

From renting our house to eventually selling, our experience of JW WOOD is nothing short of excellent. Very friendly to deal with whilst being equally professional. The assistence of Paul, Jill and Charlotte ( among others) from a rental perspective of the property proved invaluable in that we were kept up to date at all times with everything. This continued during the selling process after which, Hannah and Amanda (eventually Beverly) were on hand to assist with all questions we had. This all lead to a very easy sale with no hassle to us. All in all, we would have no hesitation recommending to family and friends.

Fast response and helpful agent. Thanks Ms. Sandrine Tandusson for your help.

Sandrine has helped in every way possible to smooth the way for our sale. Gary and Martyn were speedy and efficient. I can recommend JWW without hesitation. Thank you!

Easy to deal with and efficient

Absolutely exceptional service. Really flexible and responded to my needs immediately. Friendly and accommodating, Gary, Sue, Sandrine, and all of the support staff. Couldn't recommend highly enough. Thank you for making everything so easy for me.

Amazing communication and cooperation between my initial inquiry then viewing and and submitting my offer. My offer was too low but with some help and guidance my second offer was successful and I now, nearly own my first home south of the border. As a long term resident in Scotland, Sandrine at JW Wood, was very efficient and effective in assisting my nervous step into an unknown conveyancing system. It all went very smoothly and I’m now looking forward to my new life in a new home in Darlington.

I whole heartedly recommend the service that I have received from JWWood. Professional from start to finish. The team were proactive throughout and kept me updated at every milestone. I have not needed to 'chase' anything - they did it all promptly and without asking. Their personal touch and kindness was much appreciated too. Selling a home is stressful and emotional. Thank you to one and all! The five star rating is well earned.

I chose JW wood based on their Google reviews but also after ringing round a few estate agents I was more impressed with them. My property was sold super quick, kept well updated, and then I was recommended to a decent solicitor for the sale. They even went round to check on the property after the tenant had moved out (which I though was above and beyond). Would recommend to anyone.

I would have no hesitation in recommending JW Wood, Darlington. I was motivated to secure a particular property. Hannah has been fantastic to deal with, reliable, efficient and when she says she will do something, she does it. Darlington is a very competitive area for estate agents and JW Wood are a real stand out player for me.

I would not hesitate to recommend Woods. Right from the beginning I have found them professional, reliable and extremely helpful. Gary has bent over backwards to be on hand for advice and support and Hannah has dealt with the sale of our house in a professional, friendly and efficient way. Thank you!

From the very first call to make an appointment to view the property we are purchasing through J W wood, they have been exceptionally helpful, friendly and professional. Gary, Sue, Julie and Hannah have thus far proven to be a great team and we would have no hesitation in recommending them if you are thinking of using the company - after all it’s the people that make a company good!

The team at JW Wood were great to my partner and I as we tried to navigate the purchase of our first home! Hannah and Julie were both very helpful, and Hannah always kept us informed of progress. Thank you so much :)

I found the sales team helpful and polite. Hannah Howland is calm, reassuring and knowledgeable. Dealing with Hannah has been easy, she has a kind and friendly manner and very professional. I believe her prompt responses made the difference to me as a client. Thank you to Hannah and the team for your support during this process.

Hannah from JW Wood has been a pleasure to work with. Hannah is always responsive and is always happy to help.

A friendly, efficient service keeping in touch regularly.

JW Wood presented well documented evidence of what the property would make on the open market. They kept the Charity well informed throughout the sale Very pleased with the whole experience

Great agent & all staff involved are very professional & helpful. Pleasure to work with!

Extremely helpful have gone above and beyond to help the process along 100% recommended to anyone looking for a smooth transaction

Can not thank the team at JW Wood enough, especially Julie and Hannah. Both of who have been great from the start. Julie was great during the initial viewing, answering questions, giving advice and generally being a great soundboard. Hannah has been a superstar, explaining everything along the way, always on hand to answer the mountain size of questions I've had, as well as communicating in a way that suits me due to work commitments. Excited to have started the journey and hope the next steps are as easy and joyous as the previous.

Im currently renting from this agency and always find it great when talking to the staff, Charlotte is one of the best members of staff i have had help with and its always great talking with her and look forward to continuing to do so

Thank you so much Paul Bannister for your very promp action this morning getting a plummer to us within the hour when we had a blockage from the outside sewage pipe causing our toilet to block. Absolutely first class service. Sorted in no time. James.

A big thank you to Gary, Sue, Sandrine, Hannah and Julie in Darlington for providing a friendly, efficient and competitively priced service. A special thank you to Jenny in Durham for her calm and reassuring support throughout. Happy in my new home thanks to you all! Would highly recommend. (Kim Trotter)

JW Wood have been extremely professional and very helpful in the sales process so far, Sandrine and Hannah have kept me up to date every step of the way, I would definitely recommend this estate agent’s to any of my family and friends.

I can highly recommend Gary Stephenson and his team, particularly Hannah Howland for the first class service I have been given. My house went on the market on January 20 2023. I had a viewing on February 4 with a return viewing on February 19 and by February 22 I had accepted the offer and it is all up and running now. In just over 4 weeks my house has been sold subject to contract. I couldn’t ask for more! Well done to all concerned!

I have found Hannah Howland from JW Wood- estate agreement, to be so very helpful, professional and very friendly. Hannah kept me posted and updated throughout our transaction. Very pleased and well satisfied!

J W Wood have been excellent value and were attentive to our questions. Hannah and Sandrine provided excellent service. Amanda is dealing efficiently and communicating with us at all times. Would highly recommend the whole team.

Very professional service in all areas, I was given so much help and reassurance by Charlotte who went above and beyond and was a great help from start to finish would highly recommend this company for anyone seeking rental properties or buying or selling, genuine and professional experience

Charlotte made the moving process so straightforward and she was very empathic towards my situation, I had to move out of the property due to splitting with my ex-partner, but considering I didn't have alot of hassle moving due to Charlotte's help and recommendation to what she thought would be suitable to me helped alot.

Such a fast, efficient and easy service provided by JW Wood. Would highly recommend for everyone looking to sell and buy a property.

we are selling our house with Woods Estate agents and can’t believe the amount of people they have sent to view our property and they are keep us informed at every stage would advise anyone wanting to sell there property to use the best estate agent in Darlington you can’t stay in business for a hundred and thirteen years if you are not doing a exceptional job Peter Dunn

Sandrine Tondusson (Property Consultant) & all i have had contact with @ JW Wood have thus far been a pleasure to deal with. As a first time Landlord buying his first BTL property getting my Mortgage over the finishing line hasn't been straightforward. Sandrine has been knowledgable, attentive, polite & patient through the whole journey & I would have absolutely no hesitation in recommending Sandrine & JW Wood as an Estate Agency to deal with.

We are in the early stages of selling our property but would like to thank Hannah who has been very helpful keeping us up to date with the process so far.

I recently purchased a house from a seller who used JW Wood. When arranging viewings and communicating with the sellers before the sale, Liam and Sandrine were very helpful and responsive. During the after sales process, Gill was invaluable, providing a way of directly communicating with the seller and guiding us through the process as first time buyers. Gill kept in regular contact, updating us with any news on the sale. Thank you very much for making the process a lot easier for us!

As first time buyers, we mostly communicated with Sandrine at the Darlington branch in putting an offer down on our first property. She made the process easy, and quick and was very prompt in moving things forward and answering our queries. Hannah also communicated with us during the process and she has been really helpful. We are still in the process of buying however the service so far has been excellent and I would highly recommend!

Hannah Howland looked after us in a very professional manner, clear, efficient and very helpful. We are most impressed with the service we received.

Excellent Service. Very friendly and professional. Nothing was too much trouble. Extremely satisfied. Dealt with Sandrine and Hannah. Also viewer Julie. Many thanks to you all.

A very positive experience. I was kept informed throughout. Hannah Howland, Property Consultant was most efficient and gave an excellent service.

JW Wood have been great to deal with on my recent house purchase. They have kept me informed throughout and Hannah has been great to deal with.

very nice and helpful service. I am surprised how quickly the sale of the house went. very frequent contact. I recommend

Excellent service from start to finish. Sales progression with Amanda in particular was truly outstanding. She kept me well informed at all stages, and kept chasing all parties to keep things moving. She was determined and professional but also friendly and supportive throughout. Their fees are also extremely competitive. I would highly recommend J W Wood to anyone thinking of selling their home.

Housing market beginning to be a bit sticky because of economic events in the country, but the staff at JW Wood were calm, knowledgeable and reassuring. Special mention for Hannah who sat down with us in the office and gave relevant up to date information around the property climate locally.

I have had excellent service from Sandrine and her team at JW Wood Estate Agents and I highly recommend them

Sandrine and the team have been very professional from the start. Its been a pleasure to work with them during my purchase. keep up the good work

A massive thankyou to all the staff at JW Wood for providing an excellent service with the recent sale of our family’s flat in Darlington. Sue Stephenson was incredibly helpful by acting so promptly enabling us to get the flat on the market very quickly. We really appreciated the care taken with all aspects of the sale. Sandrine and Kelly flawlessly kept us in touch throughout the process and helped us with all our queries very patiently. I would not hesitate to recommend JW Wood, the service has been excellent.

We received excellent customer service from J W Wood estate agents. Especially Hannah Howland who has been delightful and efficient.

My introduction to JWWood in the shape of Gary Stephenson was very professional but also informal & friendly which made a stress free start at what is the begining of what can be a quite stressful process. Picking up the next part of the process Sandrine Tondusson & Hannah Howland continued in a very professional yet friendly manner. Keeping me updated & informed on all steps in the process. Thank You Allan Judd. 7 Strawgate Grove, Stapleton.

I would like to take the opportunity to say thank you to jw Woods for the help given in selling the house.THANKS TO Gary for the valuation and a great big thanks to Hannah for her care and dedication she is a real asset to the Darlington office. Hannah kept me in touch every step of the way. Thank you.

Professional and courteous service from initial market appraisal by Gary, and through the whole sales process with Hannah . We have been kept updated at every stage along the way.Professional contacts recommended for related services such as for EPC and Conveyancing have picked up seamlessly and liaised directly with our sales advisor.

JW Woods have been a pleasure to deal with over a property purchase. Professional, efficient and friendly service from Hannah and Julie have been plentiful throughout the process. I wouldn't hesitate to recommend this estate agents to friend and family

Our first buy from JW Wood, was the smoothest so far in comparison to other agents. Hannah Howland made the experience especially smooth sailing and really helpful, she was always in touch and on the ball. I true asset to the team!

Great staff and very professional.

Superb experience. Staff were very professional and helped us through the process of placing and having an offer accepted on a property. Thank you.

JW Wood and their team have been very helpful and patient with my case which proved not straightforward with a couple of twists and turns. They stuck with me till finally getting the right result. Many thanks are due.

Excellent service from start to finish of sale process . Would highly recommend to anyone selling their house as knowledge and expertise from all I spoke to and dealt with was first class. Update to review . Continued first class service after 2 sales falling thru which were no fault of JW Wood . Sandrine and all the sales team have been nothing but professional,helpful and always updating on a regular basis . If you want to sell your home JW Wood should be first choice

We found the staff to be friendly, helpful and well informed. They communicated with us throughout the process and answered any queries we had.

A great experience all round! Hannah Howland was my point of contact during the buying of the property, she was very helpful and kept me up to date every step of the way. Would highly recommend to others!

Sandrine has been great at liasing with the vendor and responding to our requests quickly. Really helpful as first time buyers.

Many thanks for an excellent service. Very friendly team especially Sue, Sandrine & Hannah.

Very impressed with the efficiency and professionalism of all involved in the sale process so far. I have been kept up to date regularly and feel very well informed. Gary and Hannah have been heavily involved and have offered excellent advice and support. Thank you.

Very professional service.

Very professional team. We are informed through every aspect and Sandrine and Liam are extremely informative, friendly and helpful. Amanda from the after sales team was exceptional and kept me informed every step of the way. She provided that personal touch and went out of her way to help. Would definitely recommend using JWWoods to anyone selling a property.

On each occasion we dealt with a Hannah Howland who could not have been more helpful. Her manner reflected well upon the firm with swift responses to all queries. We hope the rest of the buying process goes as well

I am really happy to say that your service, attitude and communication was excellent, I will recomend you and your team to my friends and family,

JW Wood sales team have been very professional and attentive during my recent property purchase. Sandrine, Julie and Hannah have been great to deal with and made arrangements of viewing, negotiating and closing the sale a pleasure. Great service from a great team!

Hannah and her colleagues have been excellent during my property purchase. Than you. Paul

Very happy with the whole process of purchasing my new home. The team were great and could not do enough, the communication was brilliant. I would recommend them.

Phoned in to enquire about a house that had just came onto the market spoke to Hannah Howland who was very helpful and asked all the right questions to work out whether I was a serious buyer and done this in such a nice manner. If my business was in this area I would be asking Hannah to work for us . I have gone on to purchase this property and will add this to our rental portfolio. Thank you Hannah

First class professional service from JW Wood (Darlington), from great photos and advert, spot-on valuation and market placement, assisted viewings, to house going under offer. Timely and expert communications throughout. Impressive service which is impossible to fault.

Many thanks for an excellent service. Sandrine and Hannah handled the viewings and letters of offer in a very friendly yet professional manner. Sue and Gary's advice was invaluable and very much appreciated.

Excellent customer service from the team at JW Wood.Great communication from Sandrine at the Darlington branch.Very helpful throughout the process right from my first enquiry. Would definitely recommend this company.

Highly recommend the sales team at JW Wood for handling the sale of my property, particular thanks go to Liam and Sandrine. Thank you.

Very efficient and prompt service. Dealt mostly with Sandrine who was excellent but Liam was also helpful. Move is progressing well so fingers crossed. Thank you JW Wood!

the staff have been excellent .they keep intouch with whats going on really happy with the services

The team in Darlington are top quality, professional, very responsive & the company fees are good value. From the first contact, when a lengthy discussion & assessment was conducted with marketing terms agreed up to completion the branch staff have provided first class service & responses. Special mention for Sue Stephenson who has been attentive, responsive, informative, extremely easy to communicate with & top of my list should I need the services of an estate agent in the future. HIGHLY RECOMMENDED

J W Woods have sold a couple of houses for me and they have always given me wonderful service, always there if I have a question, very professional and good value. They always phone me back when asked, which is a rarity in normal circumstances, and very much appreciated at a stressful time. I have found I am always in the loop as I get advised of any changes as they happen. Full marks J W Woods!!

Excellent service. Property Consultant, Liam Barker, was extremely helpful to us in navigating through a purchase for a first time buyer & kept myself up to date with everything throughout. Approachable, professional and well informed.

Feel so good 👍

Great estate agents, very friendly, helpful and good value. Liam and Sandrine were always available on the end of the phone when needed. Calls were always returned quickly, and plenty of updates from Liam after viewings. Well Recommended.

All staff professional and helpful. Sue was amazing, her calm, nurturing approach helped to relieve the sometimes stressful experience of moving house.

Fantastic estate agents brilliant work from Liam and the team! I will definitely be using again thank you so much for all your help advice and everything in between especially for a first time buyer I cannot thank you enough!

Really responsive team who kept me updated on everything whilst we went through the process of viewings/offers/sale. Liam & Sandrine were lovely and professional, would reccomend!

First class professional service from the initial valuation by Gary to my house going under offer. With friendly, patient and knowledgeable advice from Sandrine and Liam at the Darlington branch. Thank you for making this a pleasant phase in the sale of my house.

Excellent service and friendly support and very helpful

Gillian looked after us so well with us buying a property from the estate agents. Nothing I asked was ever too much trouble, and she helped guide us through the process of buying a house so well! We got regular updates, and found out more from Gillian than from our solicitors. Would recommend a 100 times over!

I recently placed my late mother's house on the market. Obviously an emotional time, but Gary provided professional support with compassion and empathy. Communication from the team was excellent, especially Sandrine who kept in touch on a daily basis with progress updates. I highly recommend JW Wood

We bought our house off this estate agent and can honestly say they were faultless. The after sale care was amazing from Gillian Anderson at the Darlington branch, constantly kept up to date with at least weekly phone calls for updates and sooner calls if needed for any major updates. Thanks again!

Great experience with Liam, got me booked for a viewing the same day as requested, which I have now purchased! Made the process so far very quick and easy. Thanks!

The staff at Wood Estate agents have been very helpful and professional since I initially made contact with them. Liam Barker has mainly dealt with us and he has been a great help in proceeding the purchase of the property.

Really happy with all of the service and help received. Julie and Sandrine couldn't have been more helpful!!

Gill was always helpful and responsive throughout our most recent purchase. I look forward to dealing with the JW Wood team again when we find our next property.

Great experience working with the team, selling our property. From Jonathon giving the most realistic valuation to working with Helen & Ann in the sales team. Extremely efficient, friendly service, sold our property within a week. Would highly recommend J W Woods

Recently purchase a property for my Dad from JW Wood and would highly recommend them. We booked a viewing and staff were on the ball and booked it swiftly. Sue who showed us round was extremely helpful and we felt we could take our time and take in our surroundings. Then putting in and having the offer accepted again dealt with very efficiently by Liam who then advised us next steps etc. Amazing team and by far the best service we experienced through this whole process. Thank you all

Have had good, friendly and efficient service throughout. Support is much appreciated.

Just at the start of our journey but super responsive services and clear and timely communication from Sandrine, who has been brilliant. Thank you so much.

Well where do I start... from the minute Gary came to put our house up for sale to the day after completion we have nothing but positive things to say about JW Wood and their staff at the Darlington Branch. Gary (manager) and Sue (area manager) have taken on roles of advisors, counsellors, and friends throughout the whole process. Nothing was too much trouble (believe me our sale/purchase was full of challenges). Sue was always on hand for a chat, a rant and to settle our worries. Could not recommend JW Woods highly enough and cannot fault any part of the process and would highly recommend to anyone looking for an estate agent who goes that extra mile for their clients.

What impressed me most about the whole team at JW Wood was their calm and reassuring manner. It’s a stressful time selling or buying a house, and so much more so during a global pandemic, but every time I rang with a query or problem it was dealt with efficiently and I always felt reassured. Despite this very calm approach I was in no doubt that the whole team was totally on the ball, from the marketing and sales team Gary, Sue, Sandrine and Liam to Gill in the after sales it was a job very well done. Thank you so much.

Sandrine stayed late on a weekend to get our offer over the line and was helpful, professional and responsive at all points in the process. Very satisfied.

Good experience from start to finish. It wasn't the most straight forward sale, so special thanks to Sam who kept everything on track and everyone informed along the way. I would highly recommend JW Wood if you're thinking of selling.

Excellent service from all the staff at JW Wood in Darlington especially Liam who went above & beyond in helping us find a buyer for our home very quickly. Super efficient and a pleasure to deal with. Valued their honesty & trust. Would highly recommend JW Wood. Very friendly and professional.

Excellent and quick reply and communication. Friendly and professional staff. I will strongly recommend this agency. Happy to deal with them in future.

Fantastic service from start to finish. I enquired about a property for sale and was contacted by Liam the following day with a viewing arranged later that week. Julie showed me around the property in a friendly manner and took time to answer any questions I had. I decided to put in an offer for the property and communication has been brilliant and very easy to understand ever since. Special thanks to Sandrine for the many emails to and from and explanation of what we needed to submit for paperwork. Being a first time buyer the process can be quite daunting and slightly stressful so the responsive and helpful nature of JW Wood has made life a lot easier. I would 100% recommend the company and thank you again for your assistance with our house purchase to date.

Great service from the JW Wood team Darlington branch, very professional. Thanks to Sue and Sandrine for all there help and keeping me updated every step of the way

Generally very helpful and responsive during our purchase process.

Great service, with constant communication from Louise MacDonald. Much appreciated.

We would like to say a BIG THANK YOU to the staff at JW Woods especially Sandrine Tondusson for her help and assistance in selling our property. Sandrine was brilliant, nothing has been too much trouble for her. I would recommend this estate agents to anyone wanting to either sell or buy in the Darlington area. They are so friendly and helpful and very professional. Thank you for all of your help, you have been great!

The service I received was first class from start to finish. initially I dealt with Sue in the office, who was friendly, helpful and professional. In the later stages i dealt with Samantha who was equally as helpful, knowledgeable and in regular contact when I needed her. thank you JW Wood!!

A professional approach throughout the whole process,from initial contact to completion. special thanks to Liam and Sandrine,who are effectively 'front of house' and any enquiry whether big or small is effectively dealt with.

Really helpful and friendly even when I wasn’t effectively a customer. Great showing and totally upfront and honest with the issues in the house. Great aftercare and a good level of communication. From a buyers perspective they are a pleasure to deal with and on this property were able to negotiate but did get me up 10k from my original offer so I’d feel confident in them to handle my property from a sellers perspective too.

Teamed up with Liam Barker, very professional and helpful, a credit to JW Woods. Kept up to date with selling of my property, now having also bought via JW Woods expecting the purchase process to be just as smooth.

Recently bought a house from JW Wood, we have nothing but Good things to say, our experience with Liam Barker was also amazing, he was so helpful especially with been a first time buyer. I would definitely recommend without a doubt.

Confident and competent in all that she does, Gill from JW Wood has been a fantastic support in helping us purchase our first home. Easy to contact, extremely responsive, honest and transparent. Acts as the skilful mediator to handle matters calmly and efficiently, even when things get a little stressful. Perfect blend of professionalism and friendliness, unfailing helpful and cheerful, a truly reassuring woman!! Highly recommend for anyone out there looking for an accessible, informative and enthusiastic estate agent - Gill is absolutely brilliant.

I have just started my journey of buying a property with J W Wood, been dealing with Julie Matson and now Liam Barker, both have been fantastic Julie did the viewing and Liam is taking me through to purchase. So far the service has been excellent and highly recommended, will review them again at the end of my journey.

We were most grateful to the staff at Woods particularly the staff at Durham Liz MacDonald was excellent and kept in touch with us throughout the sale procedure

An excellent team who professionally steered us through the sale of our home. From initial contact and valuation right through to after sales support with the stressful and time consuming side of the sale, the team at Darlington could always be relied on to respond swiftly and deliver on what they promised. Thanks in particular to Gary, Liam and Louise. We would highly recommend.

I couldn’t be happier with JW Wood. From the outset they were supportive and friendly and explained the selling process in detail to me. All staff I dealt with were lovely and did everything they could to get me the best deal on my sale. Sandrine and Liam were both very helpful whenever I rang. Gillian Anderson (sale coordinator) was superb and kept me informed every step of the way. I had a long drawn out sale that came up against many hurdles and she made the whole process easier and I couldn’t have done it without her. I would highly recommend JW Wood to anyone looking to sell their home.

Liam was great at updating us quickly on the progression of our purchase and we felt he was very clear and honest. It made the process a lot easier and we felt very comfortable. JW Wood also sent us a really useful “what happens next” document to answer any enquiries we may have had.

We would like to say a BIG THANK YOU to the staff at JW Woods. We were trying to buy one of the properties they had on their books. Sandrine and Sue have been brilliant, nothing has been too much trouble for them. Unfortunately the sale did not go through, but that was nothing to do with either us or JW Woods. I would recommend this estate agents to anyone wanting to either sell or buy in the Darlington area. They are so friendly and helpful and very professional. Thank you for all of your help, you have been great!

Gill did everything she could to take the stress out of a very stressful and drawn out purchase. Professional, competent, warm & friendly - really brilliant service!

Excellent service from day 1 with JW Wood- Darlington Branch. We initially chose JW Wood after a recommendation from a friend who had used their services previously. From the very first appointment they were very professional, however not corporate as I have found with some other Estate Agents. They have supported us throughout the whole process of not just selling our home, but also looking for our next move. Gary has been exceptional in giving us advice on properties in the area we are looking to purchase and went above and beyond in this respect. Sandrine was also so helpful in dealing with the negotiations for our sale and helped us get the best price for our home. She also kept us updated every step of the way and has made a very stressful process not so stressful. I could not recommend the whole team enough. Thank you! Stewart and Aimee

Sandrine and Liam have been so helpful, we have felt well looked after at every step so far. A huge thank you xx

J W Woods have all the above qualities as well as being caring and supportive, while guiding us throughout our house sale. They have a fantastic team willing to listen,answer any queries and their advice invaluable after all their years in the business. We have no hesitation in recommending WJ Wood Estate Agents Darlington to any one wishing to either sell or buy a property with them.

I've just completed the sale of my flat and can't fault the service received from Gary and the team. I switched to Woods after a year of my property being on the market with Robinsons. Gary gave me an upfront assessment of the saturated state of the market regarding flats like mine within a mile radius of the town centre and I appreciated his honest approach in managing my expectations. As it turned out, a buyer was found within about 3 weeks anyway! I can recommend Woods for a professional and personalised service. Thank you Gary and Team!

Having just completed and exchanged for the sale of my house, I just wanted to say the biggest Thank you. From start to finish the staff have made this process so easy and hassle free. Liam in the Darlington branch was always so polite and friendly when contacting me and arranging bookings, nothing felt too much trouble. Once an offer was accepted, Jill was my contact and I cannot rate her enough. Each week I would get a call giving me an update, even if it was just to say no update. She made the effort to ask if I was ok and how I was feeling, always offering extra help. Jill has called me today to confirm completion and I have to say, I'll be quite sad not to speak to her each week now! As a manager of a customer services team, the level of service shown throughout is what we strive for each day. Both Liam and Jill are an asset to your team's. Thank you for making this so easy and effortless especially through such uncertain and uneasy times.

What a great team. So supportive during the uncertanty of Covid. Always on hand with guidance and to talk us through options for driving out house sale. I would recommend very highly.

From start to finish JW Wood provided the most fantastic service. From fair pricing and sensible valuations, to top notch communications, excellent advice and negotiation skills. However, their ability to continue this fantastic service and ensure a smooth exchange and completion amidst a global pandemic was remarkable. Honesty, integrity and being focused on the wider needs of both buyer and seller made this unbelievably low stress! Thank you (especially to Gary, Sue and Liam!)

Outstanding service in such difficult times (Covid-19). We bought our current home several years ago from JW Wood and were so impressed that we went straight to them when it came to selling my Mum's home. From the property going on the open market until completion today, someone has always been in regular contact by either telephone or email. All staff who we have dealt with have been exemplary.

J.W Wood have been amazing from start to finish. Highly recommend them. Gary, Sue & Louise were brilliant.

Fantastic service when buying a property! Kept in touch with updates more than our solicitors did. Massive thank you to Louise who guided us through the sale, helped with queries and kept us updated. Would recommend this estate agents to anyone. We’ve just bought but when we sell we know who to come too. Lovely touch having being presented with a card when we collected our keys. Thank you to Sue at the Darlington office as well! No.15 Andrew & Ellie

J.W Wood have been amazing from start to finish. Highly recommend them. Whoever we have spoken to throughout the process they have been knowledgeable about informative. Thank you for making moving house a great experience!

I would highly recommend JW Wood Estate Agents. The team are wonderful and supported me throughout the process with lots of advice and regular updates. My house was under offer within 2 months of going on the market - you can't ask for more than that! A huge thank you to Gary, Louise and Sue for all of your help.

Lauren Lee & the staff at Darlington J.W.Wood have been very helpful from the start. Still busy searching for that 'elusive' home but looking forward to the continuing excellent service provided by the Darlington staff team.

Excellent, efficient service, right from the initial meeting with Gary through to completion. Sold the house in 2 1/2 weeks. Provided excellent liaison with all solicitors concerned. I would highly recommend JW Wood.

Had fantastic service from start to finish. All staff so Confederate friendly and very helpful.

Superb service from J W Wood Darlington. From beginning to end our house sale could not have been better. Gary, Sue and the team have been so friendly, courteous and helpful, that we now consider them friends. Gary's viewing and valuation were very thorough and his property description and photos were accurate, detailed and enthusiastic. The brochure was an object lesson in marketing, highlighting the best features of the property while not hiding the blemishes. Julie's accompanied viewings were equally enthusiastic and the rest of the team were of the same high calibre. We were kept fully updated on progress and warmly welcomed on every visit to the office. Sue's management of the whole process has been relaxed but professional. They very soon attracted the perfect buyers and the house was sold quite quickly. Thank you all so much :)

Communication was excellent and kept us up to date wether news was good or not so good .Worked hard to secure a sale

Outstanding customer service, Samantha Foxton in particular was friendly, enthusiastic and very efficient, if you are thinking of buying or selling in the Darlington area I would highly recommend this company and it’s staff.

Great service, Sam in particular kept me updated throughout the process of purchasing which helped to reassure me. Would definitely recommend.

Great service! Friendly helpful staff!

I have used JW Wood twice now and on both occasions I have being more than impressed with the service! The team in the office kept me updated regularly and I always felt that I was kept in the loop. I would 100% recommend JW Wood!

The service I have received from the Wood’s team was excellent! I will 100% be using Woods in the future. Gary and the girls in the Darlington office were nothing but Professional and friendly every step of the way!

Only used them once but extremely helpful and very understanding Lauren kept me up to date every inch of the way very professional 10/10

Top class service. Highly recommended. Darlington team exceeded our expectations.

Very professional and best customer service I’ve received in a long time!! I mainly dealt with a lady called Lauren who was exceptional from start to end!! Would definately reccomend!!

Fantastic customer service and a very friendly team would recommend!

We sold our house and bought (rental) through Sam Foxton. I cannot tell you how impressed I was with how she kept us up to date with everything, how calm and professional she was when I rang her in tears because the house we were buying pulled out & how she did everything to try and get us back on track. I cannot thank you enough Sam, you are an absolute credit to your firm.

I received excellent service throughout when using JW Wood Darlington. Lauren helped make the process simple and stress free. I would highly recommend them to friends and family!

I found staff at the Darlington branch helpful and informative. Samantha in particular went out of her way to help. I wouldn't have any hesitation in recommending them to friends and family.

Thanks so much for being super helpful! Very efficient and professional service!

Many thanks for the awesome service we received on the sale of our house,JW Wood staff were always very professional & kept me fully updated at all times, any queries answered quickly, and I wouldn’t hesitate to use again, big thanks to all the staff.

Excellent service from all staff I encountered during the sale of my property. They offer such a personal service and really do the best for their customers. I would recommend Gary and his team.

By far the best Estate Agents in the area. I have used JW Wood twice now and on both occasions I dealt with Gary Stephenson. Lovely gentleman who offered excellent advice regarding selling my property. I would 100% recommend JW Wood!

The customer service I have received from Steph at the Darlington office has been amazing. I will 100% be using Woods in the future. Professional, friendly and great communication! So refreshing to deal with someone who wants to help and go the extra mile.

I would 100% recommend this estate agent. After approaching several other agents, Gary and the team were the most helpful and responsive. Following Gary's honest and constructive advice, they were to secure the speedy sale I needed at a price I was happy with.